Suzy Le Grow
Cambridge,Ontario
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Healthlink
Cambridge
06.2022 - Current
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Greeted and checked in patients, updating patient information in computer system.
- Answered phones promptly and directed calls appropriately.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Ward Clerk
Cambridge Memorial Hospital
Cambridge
03.2021 - Current
- Prepared patient records by collecting demographic information and insurance data.
- Worked collaboratively with physicians, nurses and other healthcare personnel to ensure quality patient care.
- Communicated effectively with families on behalf of ED Ward staff when needed.
- Compiled patient charts with accuracy and speed.
- Responded promptly to requests from physicians or other staff members within the ER unit.
- Worked in high-volume Medicine department to answer telephone calls and route connections to appropriate departments or staff.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Managed the front desk area ensuring neatness at all times.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
Education
Medical Office Administration Diploma - Medical Administrative Assistant
Everest College
Kitchener, ON05-2012
Skills
- Referral Verification
- Electronic Medical Records
- Appointment Scheduling
- Medical Terminology
- HIPAA Compliance
- Medical Transcription
- Payment Collection
- Medical Charting
- Microsoft Office
Timeline
Medical Receptionist
Healthlink
06.2022 - Current
Ward Clerk
Cambridge Memorial Hospital
03.2021 - Current
Medical Office Administration Diploma - Medical Administrative Assistant
Everest College
Similar Profiles
Michelle BatesMichelle Bates
Developmental Specialist at Community Healthlink Lipton Early InterventionDevelopmental Specialist at Community Healthlink Lipton Early Intervention
Sam Flowers IVSam Flowers IV
Inventory Manager at Healthlink International / Base LogisticsInventory Manager at Healthlink International / Base Logistics
Alysha BenoitAlysha Benoit
Clinical Mental Health Intern at Community HealthlinkClinical Mental Health Intern at Community Healthlink
Matthew Di MarcoMatthew Di Marco
Public Speaking Instructor at Focus Learning AcademyPublic Speaking Instructor at Focus Learning Academy
Hari PillaiHari Pillai
Counsellor- DSW at Community Living CambridgeCounsellor- DSW at Community Living Cambridge