Summary
Overview
Work History
Education
References
Timeline
Generic

Suzy Harun

Wellesley,ON

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Overview

17
17
years of professional experience

Work History

Director of Care

Forest Height LTC-Extendicare
Kitchener, ON
09.2021 - Current
  • Supervised day-to-day operations of the Care Department including monitoring workflow processes and ensuring that all tasks are completed in a timely manner.
  • Collaborated with other departments within the organization such as Human Resources or Finance to coordinate activities related to Care Department goals.
  • Created strategies for improving customer relations between patients and families and healthcare professionals.
  • Worked with outside agencies to improve care for residents.
  • Exercised proactive approach to prevent conflicts from spiraling out of control as evidenced by low record of grievances.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Conducted regular meetings with departmental staff to discuss changes in policies and procedures.
  • Collaborated with physicians, pharmacies, and other medical professionals to promote quality care and independence of residents.
  • Developed and implemented policies, procedures, and standards of care to ensure the highest quality of service.
  • Managed schedules, assignments and performance of nursing staff.

Associate Director of Care

Forest Heights Long-term care
Kitchener, ON
07.2021 - 09.2022
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Established budgets and tracked expenses to drive operational efficiency.
  • Established key performance indicators which were tracked regularly against set targets.
  • Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
  • Provided guidance and support to staff in order to maximize their performance.
  • Oversaw purchasing and inventory to retain physical assets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.

Charge Nurse-RN

Forest Heights long-term care
Kitchener, ON
06.2019 - 07.2020
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
  • Assisted in the development and implementation of departmental policies and procedures.

Registered Practical Nurse

Forest Height Long-term Care
Kitchener, ON
07.2007 - 05.2019
  • Collaborated with other members of the healthcare team to ensure timely delivery of quality care.
  • Collected biological samples from patients and performed routine lab tests to support diagnosis.
  • Developed comprehensive discharge planning for patients transitioning out of the healthcare facility.
  • Monitored patient progress, reported changes in condition to the physician or supervisor and documented all observations accurately.
  • Adhered strictly to safety regulations set by state boards of nursing and other regulating agencies.
  • Conducted regular rounds in order to assess patient needs and provide appropriate interventions.

Practicum Student

Homewood Health Center, Mental Health/Addiction
Guelph, ON
09.2018 - 02.2019
  • Developed and practiced study techniques to retain information and meet assignment objectives.
  • Counseled clients individually regarding life stressors and helped them identify healthy solutions.
  • Implemented evidence-based interventions such as Cognitive Behavioral Therapy.
  • Facilitated group therapy sessions focused on coping skills and relapse prevention techniques.
  • Provided psychoeducation to clients on various mental health topics.
  • Analyzed key performance indicators to identify effective strategies.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Assessed suicide risk levels among individuals who were experiencing intense distress.
  • Maintained positive working relationship with fellow staff and management.

Education

Certificate of Technical Studies - Health Leadership And Learning Network

York University
Toronto, ON
10-2022

Bachelor of Science - Nursing

Ryerson University
Toronto, ON
10-2018

References

References available upon request.

Timeline

Director of Care

Forest Height LTC-Extendicare
09.2021 - Current

Associate Director of Care

Forest Heights Long-term care
07.2021 - 09.2022

Charge Nurse-RN

Forest Heights long-term care
06.2019 - 07.2020

Practicum Student

Homewood Health Center, Mental Health/Addiction
09.2018 - 02.2019

Registered Practical Nurse

Forest Height Long-term Care
07.2007 - 05.2019

Certificate of Technical Studies - Health Leadership And Learning Network

York University

Bachelor of Science - Nursing

Ryerson University

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Suzy Harun