Suzy Hanna
Harbor City
Summary
Dedicated PSA Counselor at Coptic Girls College School, adept at intake interviewing and providing mental health support. Successfully identified and assisted at-risk students, enhancing attendance rates through tailored interventions. Committed to promoting the needs of vulnerable populations while ensuring compliance with HIPAA regulations.
Overview
19
19
years of professional experience
Work History
Store Stocker
99 Cents Store
12.2022 - 05.2024
- Aided customers during busy periods with answering questions about products or locations within the store.
- Facilitated smooth receiving process for incoming shipments by unloading trucks quickly, verifying contents, and organizing products in storage areas.
- Improved store organization by efficiently restocking shelves and arranging merchandise according to planograms.
- Supported sales goals by ensuring timely restocking of fast-moving items during peak hours.
- Boosted sales potential through strategic placement of promotional materials near relevant products or display areas.
- Minimized out-of-stock situations with attentive monitoring of product levels on shelves throughout the day.
- Collaborated with team members to complete store resets and seasonal displays for optimal product visibility.
- Assisted in the training of new hires on proper stocking techniques, safety protocols, and store policies to ensure a consistent level of service across all team members.
Pupil Services and Attendance (PSA) Counselor
Coptic Girls College School
07.2005 - 07.2013
- PSA counselors monitor attendance trends and pinpoint students who may be at risk for chronic absenteeism or truancy.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- provide tailored assistance and steps to deal with attendance problems, like putting students in touch with services and removing obstacles to attendance.
- promote the needs of at-risk groups, such as pupils with impairments, foster children, homeless kids, and others.
Education
Certified Phlebotomy Technician (CPT) - Phlebotomy
National Health Care Association
Torrance, CA07-2025
Associate of Science - Computer Information Systems
Future Academy
Cairo, Egypt06-2005
Skills
- Skilled in intake interviewing
- Counseling
- Mental health support
- HIPAA
Timeline
Store Stocker
99 Cents Store
12.2022 - 05.2024
Pupil Services and Attendance (PSA) Counselor
Coptic Girls College School
07.2005 - 07.2013
Certified Phlebotomy Technician (CPT) - Phlebotomy
National Health Care Association
Associate of Science - Computer Information Systems
Future Academy
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