Suzie Kim

Received Star of the Month award for exceptional communication and strategic initiation in allocating talent across different projects, coordinating sourcing, career development, and succession planning.

• Resource Management: Efficiently allocating human resources to projects (such as the BankHive project) based on skills and availability. Implemented internal scheduling systems to optimize productivity, surpassing initial expectations by accelerating project completion by three weeks through strategic coordination
• Workflow Improvement: Identifying and addressing workflow bottlenecks, enhancing efficiency. Created standardized HR procedures to streamline operations and eliminate redundancies, leading to greater team satisfaction.
• Talent Development: Recognizing employee strengths and coordinating training programs. First to implement measurable employee skills assessment in all 8 departments.
• Communication and Collaboration: Facilitating communication between departments to ensure alignment of objectives. First to initiate monthly HR newsletters with seamless follow through, and coordinated quarterly meetings between HR and Strategy team. - Led to 30% increase in employee satisfaction (measured through survey created and distributed in collaboration with organizational consultant).
• Budget and Resource Planning: Developing HR budgets and resource plans, optimizing allocation. Evaluated and utilized outsourcing options, leading to $55k+ cost saving in HR engagement programs during 2023.
• Quality Control: Implementing quality assurance measures to ensure compliance with standards. Conducted audits and collaborated with stakeholders to improve processes.

• Spearheaded recruitment efforts for lash technicians, nail technicians, and cleaners, ensuring acquisition of skilled professionals to fulfill store's operational needs effectively.
• Managed social media platforms, crafting engaging content and executing strategic campaigns that significantly boosted brand visibility and increased customer engagement.
• Implemented workflow optimization strategies, resulting in heightened efficiency and timely delivery of marketing materials and promotional campaigns.
• Collaborated closely with graphic designers, copywriters, and social media influencers to align creative projects with brand objectives, maintaining exceptional quality and cohesive brand messaging across all channels.

• Streamlined recruitment processes, reducing time-to-hire for painters and support staff by 20% to enhance resource allocation and scheduling efficiency.
• Implemented talent development initiatives, resulting in a 15% increase in painting team productivity and improved project timelines.
• Acted as a pivotal communication conduit, reducing project delays through seamless collaboration between departments.
• Contributed to cost savings of 10% through strategic workforce planning and targeted hiring decisions.
• Maintained quality control standards, consistently exceeding client expectations with a 95% satisfaction rate.

• Strategically allocated volunteer resources for tree planting projects, optimizing skills, availability, and project requirements, resulting in a 17% increase in project efficiency.
• Managed project schedules to ensure timely completion of tree planting initiatives, meeting organizational goals and donor expectations.
• Identified and resolved operational obstacles to streamline tree planting processes, resulting in a 22% reduction in project duration.
• Provided training and mentorship to volunteer teams, fostering skill development and effectiveness in tree planting activities, resulting in a 30% increase in tree survival rates.

• Collaborated with creative designers and social media specialists to develop and execute content strategies for the restaurant's blog and Instagram, while also managing the recruitment of freelancers and volunteers within budget constraints.
• Provided input on the selection and scheduling of blog designers and copywriters for projects, ensuring alignment with project timelines and client needs.
• Monitored project progress and proposed solutions to enhance efficiency and ensure timely delivery of creative initiatives for the restaurant.