Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

SUZIE CORREIA

Richmond Hill,ON

Summary

Dynamic professional with extensive experience in customer relationship management and team leadership. Achieved high customer satisfaction levels through innovative problem-solving and effective contract negotiations at Brilho Cleaning Services. Demonstrated ability to drive sales and improve client retention while ensuring operational efficiency and service quality.

Overview

24
24
years of professional experience

Work History

Eyelash Extension Technician

FitToLash
RICHMOND HILL, ONTARIO
08.2018 - Current
  • Instructed clients on optimal aftercare practices for maintaining lash extensions.
  • Observed strict health and safety regulations while performing all services.
  • Demonstrated new techniques to clients to help them achieve their desired look.
  • Assisted with booking appointments, taking payments, and managing client records in the salon software system.
  • Sold aftercare retail products, packages, and eyelash tinting.

Owner/Manager

Brilho Cleaning Services
Richmond Hill, Ontario
05.2010 - Current
  • Commercial and residential cleaning service.
  • Oversaw daily business operations, including staff management and scheduling.
  • Exceeded customer satisfaction by finding creative solutions.
  • Negotiated client contracts to secure favorable terms and services.

Private Investigator/Office Administrator

Benard & Associates
Cambridge, Ontario
09.2014 - 12.2017
  • Analyzed data to identify patterns and trends related to investigations.
  • Surveilled suspects to obtain video or photographic evidence.
  • Managed confidential information obtained during investigations.
  • Reviewed gathered information to assess or detect issues.

Manager/Personal Trainer

Balley Total Fitness/ Extreme Fitness/ Goodlife
Toronto, Ontario
02.2001 - 07.2014
  • Advised clients on proper dieting methods that were compatible with their lifestyle choices.
  • Monitored clients' progress and provided support to ensure they achieved their desired results.
  • Performed administrative tasks such as filing reports and maintaining records of payments made by customers.
  • Provided one-on-one personal training sessions to clients.
  • Improved membership enrollment by utilizing sales and marketing methods.

Education

Hair Design/ Lash Technician

VOILA Institute
Waterloo, ON
06-2018

High School Diploma -

Bishop Marrocco
06-1995

Skills

  • Customer relationship management
  • Sales techniques
  • Problem solving
  • Team leadership
  • Time management
  • Creative solutions
  • Client retention
  • Interpersonal communication

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Eyelash Extension Technician

FitToLash
08.2018 - Current

Private Investigator/Office Administrator

Benard & Associates
09.2014 - 12.2017

Owner/Manager

Brilho Cleaning Services
05.2010 - Current

Manager/Personal Trainer

Balley Total Fitness/ Extreme Fitness/ Goodlife
02.2001 - 07.2014

Hair Design/ Lash Technician

VOILA Institute

High School Diploma -

Bishop Marrocco

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