Suzi Rosenberg
Richmond,Canada
Overview
15
15
years of professional experience
Work History
Community Facilities Coordinator
City of Richmond
05.2015 - 08.2018
- Experienced Community Facilities Coordinator with nearly a decade in the role (2015–present, including parental leaves). Extensive background in recreation leadership, program development, and community engagement. Skilled in building programs from the ground up, managing budgets, and leading teams toward positive outcomes. Committed to creating inclusive, engaging, and high-quality community experiences.
- Contributed to the successful transition from Lang Centre to the new City Centre Community Centre; helped develop communication plans and budgets, supported the grand opening event, and played an ongoing role in establishing programs and operations.
- Led and delivered hundreds of programs across fitness, sports, arts, music, preschool, out-of-school care, nature-based activities, workshops, and outreach, while supervising Association Coordinators, Recreation Leaders, and Acting CFCs overseeing fitness, licensed preschool, seniors, youth, and community development.
- Planned and led large-scale community events with 500+ attendees, including Outdoor Movie Nights, Community Picnics, Terra Nova Nature School’s 10-Year Celebration, and the City-wide Wee Walk, coordinating with the Mayor’s Office and following official protocol. Spearheaded the first Harvest Full Moon Celebration at City Centre Community Centre, a year-long community engagement project that has continued to become one of City Centre’s signature events. Developed new initiatives such as Thompson’s Earth Day Celebration and the Walk for Wenjack, aligning with community health, wellness, and recreation strategies.
- Extensive HR experience, including onboarding, training, performance management, union processes, and managing staff and contractors. Led change management during staffing transitions and the COVID-19 pandemic, successfully pivoting operations and safely restoring programs. Participated in City recruitment for CFC, Recreation Leader, Area Coordinator, and Association Coordinator positions, including interview design, scoring, onboarding, orientations, and mentorship.
- Proven leadership in developing and mentoring teams, providing training and supervision for 50+ staff and instructors, leading peer workshops for Coordinators and Recreation Leaders, serving as an Ambassador for the City’s Organizational Development program, and supporting succession planning and professional growth.
- Demonstrated leadership through collaborative programs and partnerships with BCRPA, VCH, SUCCESS, ASPIRE, and other community organizations, including the Choose to Move program and other initiatives aligning with corporate values and a commitment to excellence.
- Served on numerous committees, including the BCRPA Symposium Planning Committee, ParticipActions Community Challenge Committee (contributing to Richmond being named Canada’s Most Active Community and securing $100,000 for the city in 2025), Recreation and Parks Month, Preschool Coordinator Network (Chair), Children’s Arts Festival, the City’s Vending Machine Procurement Committee, and others.
- Supported facility operations and maintenance, liaising with contractors, coordinating renovations, and collaborating with janitorial and building service staff to maintain safe, welcoming environments. Oversaw equipment purchases exceeding $100,000 in fitness equipment, including preparing proposals and obtaining Board approval, and led emergency procedure overhauls and staff training.
- Managed association budgets of up to $2 million, prepared timelines and reports for Finance Committees and Boards, and developed a working knowledge of City budget processes. Contributed to building the budget from the ground up for the opening and transition to the new City Centre Community Centre.
- Parks, Recreation and Culture
Recreation Leader
City of Richmond
04.2014 - 05.2015
- Developed and promoted recreation programs, supervised and mentored staff, managed budgets, and fostered community connections.
- Managed and programmed a wide range of services for City Centre’s diverse community, including sports, arts, music, outreach, daycamps, parent–tot, physical literacy, and after-school programs.
- Recruited, trained, mentored, supervised, delegated, evaluated, coordinated, and scheduled 20+ staff and volunteers to deliver outcome-focused programs for all ages and abilities.
- Oversaw the Summer Coordinator, ensuring smooth operation of daycamp programs including Kindercamp, school-age daycamp, and various sport camps.
- Enhanced program quality through market research, assessment, participant feedback, and ongoing evaluation.
- Served on the CCCA Program Committee to ensure programs met community needs and aligned with the Association’s and City of Richmond’s vision.
- Designed and coordinated promotional materials and pursued marketing opportunities to increase community awareness, registration, and revenue.
- Established and strengthened partnerships with community groups, school boards, residents, program participants, city staff, and other organizations to enhance recreational opportunities.
- Performed administrative tasks including payroll coordination for 25+ staff, requisitions, reconciliations, grant applications, data collection, and negotiating contracts with staff and contractors.
- Organized, promoted, supervised, staffed, and scheduled special events, including the Concerts in the Park series, which drew 100+ participants each Wednesday over eight weeks of summer 2014.
- Prepared, analyzed, and managed the CCCA budget of $390,000 and assisted in projecting budget impacts from the development of the new City Centre Community Centre.
- Maintained a welcoming, safe, and hospitable environment for customers and staff by regularly assessing equipment, facility operations, and ensuring the Centre was visually appealing.
- Led the successful transition of the Cook Elementary School Friday Fun program from a partnership model with the Boys and Girls Club, assuming full operational responsibility and enhancing program delivery.
- Developed a staff policies and procedures manual specific to City Centre’s after-school programs.
- Maintained the portfolio of the part-time Community Facilities Coordinator in their absence, supervising a licensed preschool program, supporting seniors’ meetings and parent/tot drop-ins, and responding to program-related correspondence.
- Served on the City of Richmond Outreach Committee to develop barrier-free recreational opportunities for the community.
- Parks, Recreation and Culture
Out of School Care/Summer Daycamp Coordinator
Cambie Community Centre
01.2009 - 01.2014
- For over ten years, contributed to the design and delivery of children’s programs, supporting staff development, program quality, and family engagement in both licensed and seasonal settings.
- Oversaw licensed Out of School Care and Summer Daycamp programs, ensuring compliance and the well-being of all participants.
- Recruited, trained, and supervised over 30 Child Development Instructors and 20+ volunteers; supported staff development through workshops and mentorship.
- Managed program budgets of ~$250,000, including payroll, reconciliations, and financial reporting.
- Built partnerships with families, schools, and community organizations such as Vancouver Coastal Health and Supported Child Development.
- Planned and executed family and community events engaging hundreds of participants.
- Served on City committees including the Richmond Child Care Training Committee and Summer Initiative Committee; contributed to the launch of Active Jack, Richmond’s physical literacy mascot.
Preschool Instructor, Nature Interpreter, and Program Planner
Richmond Nature Park
01.2004 - 01.2005
- Created and implemented developmentally appropriate programs for children aged 3–12.
- Delivered educational programs and led interactive walks for children, teachers, and parents, fostering early connections to nature.
- Designed and facilitated weekly nature-themed Spring Break programs that increased participation and revenue.
Education
Bachelor of Recreation Management -
Langara College
Vancouver, BC10.2025
Associates of Arts Degree - General Studies
Kwantlen Polytechnic University
Richmond, BC12.2014
Outdoor Recreation Management Diploma - undefined
Capilano University
North Vancouver, BC12.2005
Highlights Of Qualifications And Skills
- 21 years with the City of Richmond in Parks, Recreation, and Culture, including 17 years in leadership, coordination, and supervisory roles, and over 500 hours acting in an Area Coordinator capacity.
- 15 years developing, implementing, and evaluating a wide range of recreation programs and services that respond to community needs and align with corporate values, demonstrating a strong understanding of current principles, practices, and trends in the field.
- Extensive experience in human resources management, including recruitment, training, performance management, mentorship, health and safety, payroll, scheduling, and succession planning.
- Strong background in risk management, conflict resolution, and emergency response, with a proven ability to assess situations quickly and handle high-pressure scenarios with professionalism and sound judgment.
- Collaborative and people-focused leader committed to fostering a positive workplace culture that supports team well-being, growth, and engagement. Strives for excellence by building teams that enjoy their work, build strong relationships, and achieve organizational goals.
- Highly organized and financially literate, often serving as the go-to staff for budget development and management of large-scale budgets (over $2 million), grant applications, and funding proposals. Also a key support in overseeing minor and major capital projects.
Specialized Training And Certification
- Technical & Safety, MS Office, REDMS, Xplor, Outlook, WHMIS, Occupational First Aid Level 1 (exp. 2027-12-31), Fire Warden Training, Cybersecurity Training
- Leadership & Management, Human Resource Management (4 credits), Organizational Behaviour (4 credits), Leadership Management in Community Recreation (4 credits), Staff Management & Motivation Workshop, The Power of Feedback for Supervisors
- Communication & Conflict Resolution, Dealing with Difficult People Workshop, Managing Challenging Children/Parents/Co-workers, Bridging the Gap 2 (Communication & Planning), Truth & Reconciliation Training
- Child & Youth Development, Advanced Key Elements of School Age Child Care (18 hrs), Engaging in High Energy Activities with Group Management Skills, Understanding Sensory Processing & Self-Regulation, National Coaching Certification (Fundamental Movement Skills), Gender Diversity Basics
Timeline
Community Facilities Coordinator
City of Richmond
05.2015 - 08.2018
Recreation Leader
City of Richmond
04.2014 - 05.2015
Out of School Care/Summer Daycamp Coordinator
Cambie Community Centre
01.2009 - 01.2014
Preschool Instructor, Nature Interpreter, and Program Planner
Richmond Nature Park
01.2004 - 01.2005
Associates of Arts Degree - General Studies
Kwantlen Polytechnic University
Outdoor Recreation Management Diploma - undefined
Capilano University
Bachelor of Recreation Management -
Langara College