SUZETTE PERSAD

A self starter professional with over 10 years of experience in Administrative procedures and office practices, completed the Certificate in Human Resources Management ( have worked for numerous years with people in various environment. University Education - completed the Certificate in Educational Administration. Proficient computer skills with: MS Word, MS Excel, MS Outlook, Internet and Intranet. Excellent knowledge of all aspects of Administrative procedures such as Communication and customer services skills, ability to interpret and apply polices and directive. Highly organized with an attention to detail. Ability to work independently. Excellent communication skills both verbal and written, and also possess very strong interpersonal skills, ability to deal with all levels of organization and wide variety of clients. Flexible with very strong time and project management skills. Highly motivated and focused with a proven track-record of adapting to group needs by performing a range of functions ranging from routine administrative tasks to creative, problem solving initiatives. Takes initiative and can deal with multiple tasks by maintaining excellent project and time management skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Acts as specialist in assign programs area performing the most complex technical duties such as reviewing and processing claims from vender's contractors and other for reimbursement or other actions under various programs.
• Achieved the delicate balancing act of winning trust of all concerned, including employees and management.
• Performs leads or supervises wide variety of moderate to complex program and operational support duties.
• Applies knowledge of programmatic and administrative requirements.
• Frequent contacts include internal and external customers to gather information or provide information.
• May serve as a subject matter expert.
• Significant impact on internal and external services delivery, customer or employee's relation and operation.
• Resolves problem and make recommendation for improvement to better the working environment.
• Exercises independent judgment.
• May supervise orient and train others.
• Very versatile in that to adapt to the needs of the organization at any given point.
• Assumed total responsibility for cash reconciliations, bank deposits and the processing of daily business reports for numerous clients.
• Ensured that an orderly approach, best practice models, organized files, strong time management skills and personal efficiency were key to executing operational support and the HR function.
• Has experience in both import and export ocean department as well as pricing for clients.