Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzette Higney

Dartmouth,NS

Summary

- Proficient with computers and information databases such as Amanda, Regsys, Visyons, STAR/STOR, Global Payment Systems, MS Word, Outlook, Excel, and PowerPoint.

- Excellent customer service with diverse clientele.

- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

- Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Clerk 3 – Registration & Processing Clerk

Service Nova Scotia - Business Registry Unit
01.2014 - Current
  • Processing rebates electronically for provincial tax rebate on harmonized sales tax for eligible customers.
  • Processing high volume of payments and balancing at end of day
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively in fast-paced environments, processing and updating information in database
  • Providing support and guidance while assisting customers.
  • Filing electronic and hard copy documents to maintain organized records.
  • Developed and maintained courteous and effective working relationships.

Transcriptionist

Drake Recording Services
11.2012 - 12.2013
  • Transcribing discoveries
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency
  • Verified accuracy of transcribed material prior to finalization

Medical Office Assistant

Drs. George, O’Brien & Seamone
05.2011 - 10.2012
  • Receiving and prepping patients
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Prepared patient charts by gathering and organizing medical records ahead of appointments
  • Registered patients and completed associated paperwork for accurate records

Clerk/Receptionist

ICS Courier Services
07.1991 - 06.2001
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Monitored and tracked budgets and expenses.

Education

Medical Office Assistant Diploma - Medical Administrative Assistant

Eastern College
Dartmouth, NS
04.2011

Skills

  • Excellent organizational skills
  • Strong analytical skills
  • Use of many databases pertaining to customers information
  • Proficient with Microsoft Office Applications
  • Works diligently with strong attention to detail
  • Strong communication with team members and customers
  • Explains legislation and requirements to customers in person, through correspondence and over the phone
  • Works effectively with sensitive information in a tactful manner

Timeline

Clerk 3 – Registration & Processing Clerk

Service Nova Scotia - Business Registry Unit
01.2014 - Current

Transcriptionist

Drake Recording Services
11.2012 - 12.2013

Medical Office Assistant

Drs. George, O’Brien & Seamone
05.2011 - 10.2012

Clerk/Receptionist

ICS Courier Services
07.1991 - 06.2001

Medical Office Assistant Diploma - Medical Administrative Assistant

Eastern College

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Suzette Higney