Suzette Browne
Registered Nurse
Toronto,Ontario
Summary
Dynamic and compassionate professional with experience at UPS and Saint Elizabeth Health Care, excelling in roles requiring meticulous attention to detail and strong interpersonal communication. Achieved significant reductions in package damage rates and enhanced patient care through innovative problem-solving and effective case management. Skilled in data entry and medical recordkeeping, consistently exceeding performance expectations.
Overview
25
25
years of professional experience
Work History
Package Handler
UPS
05.2022 - Current
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained positions in clerical departments, utilized computer skills required in order to correct labels.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Maintained safe work environments by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Registered Nurse
Saint Elizabeth Health Care
10.1999 - 03.2020
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Education
Associate of Science - Nursing
Seneca College of Applied Arts And Technology
North York, ON06.1999
Skills
- Interpersonal Communication
- Adaptability and Flexibility
- Problem-solving aptitude
- Accurate Documentation
- Case Management
- Medical Recordkeeping
- Data Entry
Languages
English
Full Professional
Timeline
Package Handler
UPS
05.2022 - Current
Registered Nurse
Saint Elizabeth Health Care
10.1999 - 03.2020
Associate of Science - Nursing
Seneca College of Applied Arts And Technology
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