Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUZANNE SMALL

Hamilton,Ontario

Summary

Detail-oriented and organized Property Administrator effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property managers and decision-makers for various needs. Well-qualified Property Administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

8
8
years of professional experience

Work History

Property Administrator

Greenwin Corp
06.2023 - Current
  • Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
    Worked closely with program manager and various departments to meet program delivery goals.
    Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
    Received customer requests and prepared documents related to processing returns.
    Administered operations to handle needs of more than 450 tenants across 4 property units

Property Administrator

DMS Property
09.2021 - 06.2023
  • Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
  • Worked closely with program manager and various departments to meet program delivery goals.
  • Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
  • Received customer requests and prepared documents related to processing returns.
  • Administered operations to handle needs of more than 450 tenants across 4 property units

Resident Manager

MetCap Management
08.2015 - 09.2021
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Conducted property move-ins, move-outs and walk-through inspections.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Collected, recorded and deposited monthly rents from over 450 tenants
  • Managed, scheduled and determined workload for 450-member property management team
  • Used Property Vista & Yardi to maintain resident database of personal information, repairs and lease agreements

Education

Medical Office Assistant Certificate Windsor - HEALTH CARE

TRIOS COLLEGE OF BUSINESS, TECHNOLOGY
Windsor, ON
06.2009

SPECIAL CERTIFICATES - undefined

WHIMS
Hamilton, Ontario
2022

Skills

  • Easy to get along with
  • Trustworthy
  • Positive
  • Friendly
  • Cheerful
  • Adaptable
  • Helpful
  • Warm personality
  • Good Listener
  • Team-player
  • Open Minded
  • Quick Learner
  • Take rent payments
  • Good Organizational & Prioritizing skills
  • Ability to prioritize and complete tasks with speed and accuracy
  • Experienced with dealing with tenants quickly and efficiently
  • Cleaning building inside & out
  • Unit turn overs (getting units ready for new tenants to move in)
  • Painting units
  • Minor drywall repair
  • Leasing (renting out apartments including showing apartments)
  • Using Programs like Yardi, Seas & Property Vista
  • Change order's & Receiving PO's
  • Budget Tracking
  • Scheduling Contractors
  • Increasing Occupancy

Timeline

Property Administrator

Greenwin Corp
06.2023 - Current

Property Administrator

DMS Property
09.2021 - 06.2023

Resident Manager

MetCap Management
08.2015 - 09.2021

Medical Office Assistant Certificate Windsor - HEALTH CARE

TRIOS COLLEGE OF BUSINESS, TECHNOLOGY

SPECIAL CERTIFICATES - undefined

WHIMS

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