Suzanne Young
North Vancouver,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Diligent, detail-oriented and experienced Job Title offering solid understanding of legal and regulatory issues surrounding Type activities. Background reviewing large data sets with speed and accuracy to verify integrity of information. Talent spotting anomalies in data, information and documentation.
Overview
23
23
years of professional experience
Work History
Property Tax Analyst
British Columbia Hydro And Power Authoriy
05.2020 - Current
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Analyzed tax issues and made recommendations for remediation to management.
- Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
- Collaborated with legal, finance and compliance departments to structure solutions to complex and multi-faceted challenges.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
Property Representative Leasing Services
British Columbia Hydro And Power Authority
10.2016 - 05.2020
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
Property Coordinator - Property Rights Service
British Columbia Hydro And Power Authoriity
09.2011 - 10.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Prepared Documents for Distribution Line Agreement
British Columbia Hydro And Power Authority
07.2008 - 09.2011
- Scheduled pickups and deliveries to maintain smooth operations.
- Collaborated with other departments on supply and quality issues.
- Uncovered and resolved errors with minimal oversight.
- Checked shipments against paperwork and signed documents.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Developed workforce training programs to improve organizational efficiency.
- Contributed to development of comprehensive employee training courses.
- Negotiated contracts and delivery plans with vendors.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Planned and monitored implementation of technology-based learning programs.
- Collaborated with administrators to determine course objectives.
Accounts Payable Clerk
British Columbia Hydro And Power Authority
03.2004 - 07.2006
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Evaluated financial records to detect errors and discrepancies.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
Call Centre Representative
British Columbia Hydro And Power Authority
09.2000 - 07.2002
- Documented and detailed calls and complaints using call center's CRM database.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Addressed customer account discrepancies and concerns.
Education
Diploma Of Urban Land Economics - Real Estate
UBC Sauder School of Business
Vancouver, BC09.2012
Certificate - Accounting
Vancouver Community College
Vancouver, BC09.2004
Skills
- Tax Exemption
- Project Coordination
- Payment Plan Processing
- Billing Procedures
- Online Communication
- Litigation Support
- Sales Tax Settlements
- Tax Form Proficiency
- Tax Code Interpretation
- Research
- Taxpayer Relations
- Critical Thinking
Timeline
Property Tax Analyst
British Columbia Hydro And Power Authoriy
05.2020 - Current
Property Representative Leasing Services
British Columbia Hydro And Power Authority
10.2016 - 05.2020
Property Coordinator - Property Rights Service
British Columbia Hydro And Power Authoriity
09.2011 - 10.2016
Prepared Documents for Distribution Line Agreement
British Columbia Hydro And Power Authority
07.2008 - 09.2011
Accounts Payable Clerk
British Columbia Hydro And Power Authority
03.2004 - 07.2006
Call Centre Representative
British Columbia Hydro And Power Authority
09.2000 - 07.2002
Diploma Of Urban Land Economics - Real Estate
UBC Sauder School of Business
Certificate - Accounting
Vancouver Community College
Similar Profiles
Antony Alex JohnAntony Alex John
ERP Developer- Contract at British Columbia HydroERP Developer- Contract at British Columbia Hydro
Charize Faye SaludaresCharize Faye Saludares
Business Development Assistant at Euro Hydro Power (Asia) Holdings, Inc.Business Development Assistant at Euro Hydro Power (Asia) Holdings, Inc.
IFEANYICHUKWU COLLINSIFEANYICHUKWU COLLINS
HSE Engineer at Korea Hydro & Nuclear Power CompanyHSE Engineer at Korea Hydro & Nuclear Power Company