Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suzanne Palmer

Niagara Falls,ON

Summary


Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

11
11
years of professional experience

Work History

Rehab Assistant

Niagara Health System
04.2019 - Current
  • Optimized patient rehab outcomes by demonstrating a thorough understanding of various therapeutic techniques and assisting therapists in their application.
  • Supported positive rehabilitation experiences for patients by creating an engaging atmosphere where they felt motivated to participate fully in their therapies actively.
  • Ensured a safe therapy environment by monitoring equipment use, maintaining cleanliness standards, and promptly addressing any hazards or concerns.
  • Maintained accurate records of patient progress, ensuring that goals were met within appropriate timeframes.

Server

Peninsula Ridge Estates Winery
04.2013 - Current
  • Worked together as a team to provide the best service to customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.


Education

Associate of Science - OTA And PTA

Niagara College
Welland, ON
05.2022

Associate of Arts - Culinary And Resturant Management

Fanshawe College of Applied Arts And Technology
London, ON
05.1998

Skills

  • customer service
  • ablilties to proitize
  • quick problem solving
  • team player

Languages

English
Native or Bilingual

Timeline

Rehab Assistant

Niagara Health System
04.2019 - Current

Server

Peninsula Ridge Estates Winery
04.2013 - Current

Associate of Science - OTA And PTA

Niagara College

Associate of Arts - Culinary And Resturant Management

Fanshawe College of Applied Arts And Technology

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Suzanne Palmer