Suzanne Mitchell
Carlsbad
Summary
Dynamic professional with extensive experience in account management within the DxRM IVD manufacturing sector. Skilled in problem-solving and data analysis, consistently achieving sales objectives while fostering long-term client relationships. Committed to leveraging expertise to enhance organizational profitability and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Manufacturing Account Executive
MilliporeSigma
San Diego
2024 - Current
- Collaborate with cross-functional teams to help improve customer satisfaction.
- Negotiate contract terms to close deals, and maximize profitability for the organization.
- Establish and maintain long-term relationships with clients through consistent follow-up and support.
- Continue to meet or exceed sales objectives regularly.
Senior Key Account Manager Commercial Diagnostics
MilliporeSigma
San Diego
11.2015 - 10.2024
- Developed and managed long-term relationships with key customers.
- Identified customer needs, developed action plans to address them, and ensured successful implementation of solutions.
- Negotiated contracts, pricing and terms of agreement with clients.
- Analyzed customer data to identify trends, risks and opportunities for growth to achieve sales targets
Senior Account Manager
EMD Millipore Corporation
San Diego
01.2012 - 11.2015
- Facilitated cross-functional collaboration to align sales and marketing efforts for account growth.
- Established strong client relationships to foster trust and long-term partnerships. (Illumina)
- Worked with cross functional and technical teams to secure our companies first million dollar purchase order. (LJP)
Senior Technical Account Manager
EMD Chemicals
San Diego
01.2003 - 01.2012
- Provided expert technical support to customers for complex manufacturing implementations.
- Collaborated with internal teams to ensure swift resolution of customer needs, enhancing sales performance.
Senior Territory Account Manager
EM Science
Carlsbad
01.1994 - 01.2003
- Implemented contract negotiation strategies to secure some of our earliest recycler contracts, using favorable terms for the organization.
- Facilitated renewal contracts with key clients, leading to sustained partnerships and achievement of sales goals.
Skills
- Customer relationship management
- Unique Problem solving for regulated IVD markets
- Cross-functional collaboration
- Data analysis utilizing Palantir and Tableau
- Sales strategy
- Forecast collaboration
- Written and verbal communication
- Sales quota achievement
Timeline
Senior Key Account Manager Commercial Diagnostics
MilliporeSigma
11.2015 - 10.2024
Senior Account Manager
EMD Millipore Corporation
01.2012 - 11.2015
Senior Technical Account Manager
EMD Chemicals
01.2003 - 01.2012
Senior Territory Account Manager
EM Science
01.1994 - 01.2003
Manufacturing Account Executive
MilliporeSigma
2024 - Current