Suzanne Markey
Torrance
Summary
Accomplished specialist with a strong background in clinical support and quality assurance. Proven ability to manage day-to-day operations while ensuring compliance with regulations and optimizing workflows to enhance patient care and staff performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Specialist
Los Angeles Unified School District
Los Angeles
07.2009 - Current
- Monitored staff workload, providing targeted administrative support to enhance team function
- Developed and implemented administrative procedures to enhance productivity.
- Provided clinical and technical administrative support to staff members.
- Completed all paperwork accurately before submission deadlines, minimizing delays in processing.
- Designed forms and templates to streamline workflow processes within organization.
- Managed day-to-day office operations, optimizing workflow and ensuring compliance with policies.
Program Facilitator
Los Angeles Unified School District
Los Angeles
05.2004 - 06.2009
- Supervised clinical staff to ensure compliance with care protocols.
- Developed training programs for new staff on best practices.
- Coordinated patient care plans with interdisciplinary teams.
- Monitored service delivery to maintain high-quality standards.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
Psychiatric Social Worker
Los Angeles Unified School District
Los Angeles
04.1997 - 05.2004
- Provided individual and group therapy to students with mental health challenges.
- Conducted assessments to identify students' social-emotional needs and strengths.
- Developed intervention plans tailored to each student's unique circumstances.
- Monitored patient progress towards recovery goals established in treatment plans.
- Participated in regular case reviews with interdisciplinary teams to evaluate effectiveness of treatment plans.
- Collaborated with teachers and parents to create supportive learning environments.
Education
Master of Arts - Social Work
University of Southern California
Los Angeles, CA05-2005
Bachelor of Arts - Psychology
University of California, Santa Barbara
Santa Barbara, CA06-1993
Skills
- Clinical support
- Care coordination
- Quality assurance
- Compliance monitoring
- Workflow optimization
- Staff supervision
- Evaluation of staff performance
- Administrative procedures
Certification
- PPSC-Pupil Personnel Services Credential
- LCSW- Licensed Clinical Social Worker
Timeline
Specialist
Los Angeles Unified School District
07.2009 - Current
Program Facilitator
Los Angeles Unified School District
05.2004 - 06.2009
Psychiatric Social Worker
Los Angeles Unified School District
04.1997 - 05.2004
Master of Arts - Social Work
University of Southern California
Bachelor of Arts - Psychology
University of California, Santa Barbara