Summary
Overview
Work History
Education
Skills
Certification
References
Education and Training
Timeline
Generic

Suzanne Lancion

Summary

Proficient in keeping employees on task, maintaining food safety and meeting productivity goals in a fast-paced environment. Organized, hardworking and diligent food service professional motivated to exceed objectives.


Organized Teaching Assistant focused on helping the lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Tim Hortons (Sodexo)
09.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Answered customer questions and addressed problems and complaints in person and via phone.

Educational Assistant

Escuela St. John Paul II (CCSD)
01.2025 - 06.2025
  • Facilitated individualized support for students with diverse learning needs, enhancing classroom engagement.
  • Collaborated with educators to develop and implement tailored lesson plans, ensuring curriculum alignment.
  • Monitored student progress, providing feedback to teachers and parents to improve educational outcomes.
  • Assisted in classroom management, promoting a positive learning environment through effective behavior strategies.
  • Supported student learning objectives through personalized and small group assistance.

Food Service Supervisor

Sodexo Canada
11.2018 - 08.2024
  • As a supervisor, giving me valuable examples of leadership, teamwork, and customer service
  • Created and adjusted department schedules and individual shift assignments.
  • Managing a team effectively, delegating tasks, and ensuring our customers always receive the best service possible
  • It is helping me develop strong communication skills and the ability to work well under pressure.

Educational Assistant

Escuela St. John Paul II (CCSD)
05.2024 - 06.2024
  • Assisted teachers with preparing classroom materials and activities.
  • Monitored student behavior in the classroom, playground, and other school areas.
  • Implemented behavior management strategies to ensure a safe learning environment for all students.
  • Organized classroom supplies and equipment.

Education Assistant (Volunteer)

Escuela St. John Paul II (CCSD)
01.2024 - 02.2024
  • Monitored student progress and provided feedback to teachers.
  • Collaborated with other school personnel to ensure that all aspects of a student's education are addressed effectively.
  • Provided instructional support to teachers in the classroom environment.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Maintained focused, inclusive and supportive learning environments.

Education

College in Educational Assistant -

ABM
Calgary, AB
02-2024

Vocational in Esthetics Program -

NIWE
Calgary, AB
02.2022

Bachelor of Arts - Advertising Management

Mary Hill College
03-2000

High School -

Ramon Magsaysay High School
06-1998

Skills

  • Point of Sale Systems
  • Ordering Supplies
  • Food Storage
  • Employee Development
  • Staff Supervision
  • Inventory Management
  • Staff Leadership
  • Employee Scheduling
  • Excel
  • Educational Support
  • Student Supervision
  • Mathematics Instruction
  • First Aid
  • NVCI

Certification

  • Esthetician
  • First Aid Certification, 10/01/23, 10/01/28
  • NVCI, 06/01/23, 10/01/25
  • Basic Food Safety Certification

References

References available upon request.

Education and Training

other

Timeline

Educational Assistant

Escuela St. John Paul II (CCSD)
01.2025 - 06.2025

Assistant Store Manager

Tim Hortons (Sodexo)
09.2024 - Current

Educational Assistant

Escuela St. John Paul II (CCSD)
05.2024 - 06.2024

Education Assistant (Volunteer)

Escuela St. John Paul II (CCSD)
01.2024 - 02.2024

Food Service Supervisor

Sodexo Canada
11.2018 - 08.2024

Vocational in Esthetics Program -

NIWE

Bachelor of Arts - Advertising Management

Mary Hill College

High School -

Ramon Magsaysay High School

College in Educational Assistant -

ABM

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Suzanne Lancion