Suzanne Fagon
Etobicoke,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Driver' Examiner
Serco Drive Test
Brampton, Ontario
04.2008 - Current
- Examine applicants and evaluate their driving ability to see if they meet the ministry standard and are road ready
- Conduct test for ABZ road test
- Provide grade of road test and resolve licensing issues
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable Misistry of Transportation standards, policies and regulatory guidelines to promote safe working environment.
- Maintain work standard and abide by our Freedom of Information Act policy
Supervisor of Operations
Air Transat
Toronto, ON
04.1997 - 03.2008
- Supervise and train staff
- Review travel documents and ensure if it meets the country's standard
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Provided supportive link between external customers and internal operations.
- Directed staff and managed annual capital budget.
- Guided, wrote and revised various health and safety issue
Education
Certificate - Occupational Health And Safety
Sheridan Collegen
Brampton01.2018
Skills
- Conflict Resolution
- Decision Making
- Organization and Time Management
- Leadership
- Self-motivated professional
Volunteer work
FanExpo
Panel Co-ordinator
Timeline
Driver' Examiner
Serco Drive Test
04.2008 - Current
Supervisor of Operations
Air Transat
04.1997 - 03.2008
Certificate - Occupational Health And Safety
Sheridan Collegen
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