Suzanne Durkee
Julian
Summary
Looking to build upon skills and tackle new responsibilities. Extensive knowledge of food safety and sanitation standards. Over 14 years of experience in baking breads, rolls, bagels, and cookies etc. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
16
16
years of professional experience
Work History
Cashier
Little Cakes Kitchen
04.2021 - 08.2021
- Sales floor restocked, organized merchandise.
- Collected and authorized payments of guests.
- Maintained cash drawer at the end of every shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Packaged and put out all cakes. cupcakes, bread,
- Good customer service.
- Cleaned and organized.
- Greeted over 10 guests per day.
- .Made sales with cakes before closing.
Bakery Manager
Albertsons
10.2008 - 04.2021
- Maintained cleanliness and hygiene in bakery premises.
- Inventoried products every month.
- Built displays on sales floor.
- Kept products full on tables.
- Used ovens, proof box.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- 13 1/2 years cross trained.
- Deli, butcher block, bakery.
Shift Manager
Shake Shack
08.2021 - 07.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Cultivated professional working relationships with peers and supervisors.
- Kept accurate and detailed records of personnel progress and productivity.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Pastry Chef
Dudley's
10.2023 - Current
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CA06.2008
Skills
- Employee scheduling
- Safe food handling
- Customer service
- Knowledge of baking
- Teamwork
- Communication
- Cake decorating
- Merchandise Restocking
- Cash Register Operation
- Cash Handling
- Staff Training
- Time management skills
- POS Systems
- Customer assistance
Timeline
Pastry Chef
Dudley's
10.2023 - Current
Shift Manager
Shake Shack
08.2021 - 07.2022
Cashier
Little Cakes Kitchen
04.2021 - 08.2021
Bakery Manager
Albertsons
10.2008 - 04.2021
High School Diploma -
Carlsbad High School
Similar Profiles
Melvin MatthewsMelvin Matthews
Supervisor of Inventory at Moma Matthews Cakes and MoreSupervisor of Inventory at Moma Matthews Cakes and More
Isabella YoheIsabella Yohe
Guest Representative, Crafter at Nothing Bundt CakesGuest Representative, Crafter at Nothing Bundt Cakes
Alaa BadawAlaa Badaw
Running My Own Business at Cakes by Luly LTD and Cafe Torta LTDRunning My Own Business at Cakes by Luly LTD and Cafe Torta LTD
Lisa SmithLisa Smith
Real Estate Office Manager at Piedmont Real EstateReal Estate Office Manager at Piedmont Real Estate
Daniel MartinDaniel Martin
Server at The Julian GrilleServer at The Julian Grille