Suzanne Devoe
Fort Saskatchewan,AB
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. 3 years of management experience by maintaining a work schedule, training and hiring employees.
Overview
9
9
years of professional experience
Work History
Photo Center Manager
OSL
Fort Saskatchewan, Alberta
10.2019 - Current
- Delegated work to staff, setting priorities and goals.
- Assisted customers with selecting appropriate products based on their needs and budget.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented new technologies such as digital imaging software and printing systems.
- Prepared staff work schedules and assigned team members to specific duties.
Customer Experience Associate
Walmart
Fort Saskatchewan, AB
08.2016 - 10.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed and implemented customer service protocols to enhance customer satisfaction.
- Was Safety Team Leader, Maintained a monthly meeting do discuss any safety concerns or ways to make our work environment better.
Education
High School Certification -
Sturgeon Composite High School
Namao,AB 06-2017
Skills
- Inventory management
- Customer service
- Team leadership
- Staff scheduling
- Staff training
- Sales support
- Time management
- Professional appearance
- Problem-solving
- Register operation
- Store cleaning
- Customer engagement
Timeline
Photo Center Manager
OSL
10.2019 - Current
Customer Experience Associate
Walmart
08.2016 - 10.2019
High School Certification -
Sturgeon Composite High School