Suzanne Brydges
North Augusta,CA-0-ON
Summary
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Proactive Administrative Assistant with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Kilmarnock Enterprise
01.2023 - Current
- Managing and organizing the Directors time
- Scheduling appointments
- Planning and coordinating meetings and events
- Preparation of expense reports, memos and documents to assist the Director
- Conducting research
- Coordinating travel arrangements and preparing subsequent documents for conferences and seminars
- Keeping Director abreast of issues, key information and changes to schedule
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for directors review or action.
Owner
Leg Smart North Augusta with Suzanne
10.2018 - 12.2024
- Ordering and receiving inventory from Wholesaler
- Entering inventory into Shopventory inventory system
- Displaying and advertising inventory in creative and eye-catching ways
- Receiving and fulfilling orders
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended special events to showcase products, network and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Receptionist, Purchasing, Payroll
Prescott Finishing Inc.
04.2003 - 09.2006
- Researching and ordering various supplies for the business – from office supplies to machine parts
- Preparing Purchase Orders
- Preparing timecards and entering payroll
- Attendance Reports
- Ensuring employee and company confidentiality
- Answering telephone calls and directing inquiries
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Improved workflow by introducing more efficient document handling and organization practices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Telephone Service Representative
NuComm International
08.2002 - 04.2003
- Providing accurate information to customers
- Answering all customer questions and concerns
- Upgrading/Downgrading services
- Keeping up to date with various campaigns
- Checking stats to continuously improve customer service
- Attend training seminars when required for learning new campaigns
- Managed difficult customer interactions with professionalism and empathy, deescalating situations through effective communication techniques.
- Delivered exceptional support during peak call times while maintaining high levels of accuracy in all tasks performed.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
CSR – Customer Service Representative (Contract Position)
TD Canada Trust
01.2002 - 08.2002
- Providing information access and accuracy
- Respecting and responding to Customers’ privacy and concerns
- Handling small and large amounts of cash or cheques
- Keeping information up to date
- Providing client account history
- Responded to customer requests for products, and services related to their day-to-day banking needs
- Managed high customer volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment
Reception Administrative Coordinator and Order Entry/Sales Support
Leslee Sports Inc. (Brockville)/Calbrock Warehousing
02.1998 - 09.2001
- Answering telephone calls and directing inquiries
- All clerical duties including typing, filing, faxing, e-mailing, product research and miscellaneous paperwork
- Assistant to the General Manager and President
- Maintaining company confidentiality
- Arranging meetings, recording and distributing minutes
- Greet and receive guests, providing refreshments and luncheons
- Administer special projects and assist with business plans and presentations
- Performing the daily mail run and banking
- Order entry and invoicing/credit notes in AccPac
- Coordinating trade show schedule and arranging travel and hotel accommodations
- Assisting/training people with new computer programs and telephone system
- Arranging Interview’s for new staff and performing Telephone Reference Check’s
- Mitel Telephone System support person
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Office Administration - General
Algonquin College of Applied Arts And Technology
Ottawa, Ontario06.1997
High School Diploma -
South Grenville District High School
Prescott, ON05.1995
Skills
- Strong organization and communication skills
- Ability to type 75 wpm
- Excellent written and oral communication skills
- Multi-tasker with ability to prioritize duties
- Ability to work in high stressed environments
- Problem solving skills
- Interpersonal skills including diplomacy, patience and empathy
- Research skills
- Experienced in Windows OS, Microsoft Office, Excel and Outlook
- Self-directed individual with the ability to work with minimal supervision
- Multi-line switchboard experience
Certification
- March 5, 2020
- Behavioral Safety
- Bloodborne Pathogens – Managing the Risk
- Bomb Threats
- Building and Office Evacuation
- Bullying in the Workplace
- Chemical Safety
- Child’s Play – Manual Handling
- Cuts and Bleeding
- Driving at Work, Safe
- Drugs and Alcohol at Work
Languages
English
Timeline
Executive Administrative Assistant
Kilmarnock Enterprise
01.2023 - Current
Owner
Leg Smart North Augusta with Suzanne
10.2018 - 12.2024
Receptionist, Purchasing, Payroll
Prescott Finishing Inc.
04.2003 - 09.2006
Telephone Service Representative
NuComm International
08.2002 - 04.2003
CSR – Customer Service Representative (Contract Position)
TD Canada Trust
01.2002 - 08.2002
Reception Administrative Coordinator and Order Entry/Sales Support
Leslee Sports Inc. (Brockville)/Calbrock Warehousing
02.1998 - 09.2001
Office Administration - General
Algonquin College of Applied Arts And Technology
High School Diploma -
South Grenville District High School
Similar Profiles
ANANDHU DEVANANANDHU DEVAN
Mechanical Design Engineer at Kilmarnock EnterpriseMechanical Design Engineer at Kilmarnock Enterprise
Joshua BysouthJoshua Bysouth
Sports coach for children at Kilmarnock football clubSports coach for children at Kilmarnock football club
Qiao Li (Lucy) YuanQiao Li (Lucy) Yuan
Mandarin Chinese and ESL Teacher at St. John's-Kilmarnock School BoardMandarin Chinese and ESL Teacher at St. John's-Kilmarnock School Board
0 00 0
Frozen Food Manager at Rouses MarketFrozen Food Manager at Rouses Market
Kirby LeongKirby Leong
Digital Program Manager at Bio-Rad LaboratoriesDigital Program Manager at Bio-Rad Laboratories