- I enjoy cooking for friends and family gatherings
- Camping
- Music
- Knitting and Crocheting
- Getting involved in local advocacy groups to promote positive change in the community
- Dancing
Suzannah Daniel
Huntington Beach
Summary
Dedicated professional with a versatile background in customer service and safety management. Notable experience in cash handling and streamlining workflows, ensuring a smooth operation during peak hours while maintaining high standards of guest satisfaction.
Overview
11
11
years of professional experience
Work History
Attractions Cast Member
Disney
Anaheim, CA
09.2023 - Current
- Delivered exceptional guest service by engaging and interacting with visitors to enhance their experience.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
- Operated attractions safely and efficiently, ensuring compliance with all safety protocols and guidelines.
- Collaborated with team members to streamline workflows, improving overall attraction efficiency during peak hours.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
- Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.
Babysitter
Self Employed Web
Huntington Beach, CA
11.2015 - Current
- Supervised children in safe, engaging environment, fostering development through play and educational activities.
- Planned and prepared nutritious meals, accommodating dietary restrictions and preferences of children.
- Communicated effectively with parents regarding children's progress, behavior, and daily activities.
- Developed age-appropriate learning materials to enhance cognitive skills and creativity in children.
Barista
Island Brew Coffeehouse
Honolulu, HI
10.2022 - 06.2023
- Crafted high-quality espresso beverages, ensuring consistent taste and presentation.
- Delivered exceptional customer service, fostering positive relationships with regular patrons.
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Chocolatier
Rocky Mountain Chocolate Factory Inc.
Huntington Beach, CA
12.2017 - 05.2021
- Developed and refined chocolate recipes to enhance product quality and flavor profiles.
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored junior chocolatiers on techniques and best practices for candy-making.
- Implemented process improvements that increased production efficiency and reduced waste.
- Led workshops for staff on new techniques and trends in the chocolate industry.
- Mentored junior staff members in mastering chocolate-making techniques, fostering a positive work environment and teamwork.
Education
Bachelor of Science - Nursing
West Coast University, OC
Anaheim, CA10-2028
Skills
- Exceptional communication
- Performance under pressure
- Safety awareness
- Cash handling experience
- Customer service
- Strong work ethic
- Emergency evacuation
Interests
Timeline
Attractions Cast Member
Disney
09.2023 - Current
Barista
Island Brew Coffeehouse
10.2022 - 06.2023
Chocolatier
Rocky Mountain Chocolate Factory Inc.
12.2017 - 05.2021
Babysitter
Self Employed Web
11.2015 - Current
Bachelor of Science - Nursing
West Coast University, OC