Suzanna Tharayil
Calgary,AB
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior VP
Autism Awareness Club
10.2023 - Current
- Helps organize and manage inclusive and engaging club events.
- Looks for different opportunities within the community for organization to take initiative in.
VP Social Awareness
Indian Students Association
10.2022 - Current
- Collaborates with senior management to develop strategic initiatives and long term goals.
- Collaborates with various different organizations, such as Inn From the Cold, to provide volunteering opportunities for students.
- Identifies opportunities to improve business process flows and productivity.
- Demonstrates proficient leadership skills to motivate executive members and build competent teams.
- Organizes club events and oversees operations including ticket sales, and distribution of meals.
Early Childhood Educator
Sandstone Child Learning Center
07.2022 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Fast Food Employee
Stuffies Pastries-CF Chinook Center
02.2023 - 05.2023
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Processed orders on POS system and accepted cash and charge payments.
Volunteer
AHS, Peter Lougheed Hospital Gift Shop
08.2021 - 08.2022
- Handled opening and closing duties, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
Special Needs Volunteer
Providence
04.2019 - 02.2020
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Collaborated with teachers and specialists to assess student progress.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Special Needs Volunteer
Providence
06.2023 - 07.2023
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Collaborated with teachers and specialists to assess student progress.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Volunteer
City of Calgary Summer Park 'n' Play Program
07.2017 - 08.2018
- Planned developmentally appropriate physical and cognitive activities for child under 12 years, ensuring their safety and comfort.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Communicated with parents on child activities and behavior.
- Coordinated water sports, arts and crafts and performing arts activities for campers.
Education
Bachelor of Arts - Linguistics
University of Calgary
Calgary, AB04.2026
Skills
- Performance Improvement
- Program Oversight
- Safe Food Handling
- Customer Service
- Cleaning and Sanitation
- Point of Sale (POS) System Operation
- Interior and Exterior Displays
- Packing and Shipping
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Limited Working
Availability
- 1:30 PM-10:00 PM, Anytime, 6:00 AM-12:45 PM and 6:00 PM-11:00 PM
- Saturday: 6:00 AM-12:45 PM and 6:00 PM-11:00 PM
- Sunday: 1:30 PM-10:00 PM
Awards
FFCA South Middle School Character Kid Award (2015-2018)- an award given to students, nominated by teaching and non-teaching staff. Recipient of this award for three consecutive years. FFCA South Middle School Dedicated Student Recognition Certificate (2016) FFCA South Middle School Specialty Class Recognition Certificate (2015-2016)-received in Physical Education, Art, Spanish FFCA High School Most Dedicated Student Award (2018-2019) JCS Spirit of the Raven Award (2019-2020)-received in Legal Studies 10, and English Language Arts 10-1 JCS Spirit of the Raven Award (2020-2021)-received in Social Studies 20-1, and Chem 20
Certification
Alberta Child Care Staff Certification- Level 1 Early Childhood Educator
Received on: January 18, 2023
Timeline
Junior VP
Autism Awareness Club
10.2023 - Current
Special Needs Volunteer
Providence
06.2023 - 07.2023
Fast Food Employee
Stuffies Pastries-CF Chinook Center
02.2023 - 05.2023
VP Social Awareness
Indian Students Association
10.2022 - Current
Early Childhood Educator
Sandstone Child Learning Center
07.2022 - Current
Volunteer
AHS, Peter Lougheed Hospital Gift Shop
08.2021 - 08.2022
Special Needs Volunteer
Providence
04.2019 - 02.2020
Volunteer
City of Calgary Summer Park 'n' Play Program
07.2017 - 08.2018
Bachelor of Arts - Linguistics
University of Calgary
Alberta Child Care Staff Certification- Level 1 Early Childhood Educator
Received on: January 18, 2023
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