Suzan Nassar
London,Canada
Summary
Human Factors qualifications
Overview
18
18
years of professional experience
Work History
Office Supervisor
Collins Aerospace
- In this position, I am responsible for many different aspects of the office to keep the work follow running smoothly. Some of my responsibilities include Organizing the office by setting up physical and e-filing systems, arranging furniture, and other administrative tasks. Setting up salary sheets. Arranging meeting room bookings and all bookings related to work travels. I am responsible for getting in touch with various company counterparts from around the group to arrange work related issues such as finance matters, IT issues, visits to different t sites and more. I am responsible for keeping track of renewing work passes and airport passes. Arranging all administrative tasks for various team members from the company's departments along with my department to keep their departments running, such as; preparing HR related letter, renewing licenses, trainings, government related matters, filing out forms in Arabic and communicating professionally, daily in Arabic and English and French, fluently. Please ask me to give more details, if necessary, as I do have more responsibilities.
Admissions and Student Recruitment Officer
University of Aberdeen
08.2017 - 03.2019
- As a Course Advisor and Admissions Officer, my responsibilities include, informing students about the university, the programs we offer, the entry requirements, and answer all of the students and parents questions. I do my best to give them all of the tools, in order to have them make an I formed decision about their education, and joining the university. I help students to fill out their applications, I prepare acceptance letters, I email students about their acceptance. I communicate with future students using various means, such as emails, phone calls, if the students have pending documents to submit. I help students with enrollments once they are accepted. I am responsible for preparing spread sheets of students, adding students to one master sheet, and preparing various reports to submit to the department head. I am also responsible to contacting leads from the marketing department, and informing them about the university and courses. As well as other administrative tasks, and assignments that come along the way, writing minutes of meetings, scheduling campus visits by students, answering the post graduate programs students' inquiries, setting up interviews and appointments for them with the concerned Academic head, and much more. In the Student Recruitment Outreach Officer role, I am responsible for setting up school visits, attending school events and volunteering at various schools around Doha, as well as hosting schools over to the university's campus. I present the university to prospect students, and build work relationships with schools counselors. I host schools and students over to the campus, and so my best to convince students to join the university. I analyze school visit successes by gathering information about the percentages of interested students, and how that number turns into applications. I am also responsible for keeping in touch with the schools' counselors to maintain a steady business relationship with the schools.
English Language Instructor
One Tongue Languages Centre
11.2016 - 04.2017
- I was responsible for teaching my students the English language structures and fundamentals to have them learn, improve and perfect their English language skills.
Administration/ Admission Manager
Grandma Nursery
09.2015 - 09.2016
- My responsibilities included managing the teachers, the teachers' assistants, dealing with parents and running the respected nursery at top notch level. I was responsible for holding meetings, scheduling the time sheets for classes and activities, going over payments, filing documents, answering phones, greeting interested parents and giving them tours of the nursery, booking appointments, and much more. I was responsible for giving reports and feedback to higher management, as well as attend various meetings held by higher management, and more.
Private Languages Tutor
Cartus Language Solutions
12.2014 - 08.2015
- I am responsible to teach non–native speakers a new language. Whether it would be English, Arabic or French. I focused on having my students understand the new language, reading and writing all in one as an accelerated program for various uses, whether personal on on professional level.
Translator
Freelance translation
06.2011 - 12.2013
- Translation. I translated various documents for the government institutions, private institituns and individuals. The languages used were Arabic, English and French.
Personal Assistant to the Director of Operations
Veridian Corporation
09.2003 - 12.2007
- I acted as the first point of contact, dealing with correspondences and phone calls. I was responsible for preparing reports, letters, emails, presentations, memos and circular to send to staff. Setting meeting for the Director, in person and via Skype and other video calling softwares as well as manage the Director's calendar and diary. Sometimes I had to book a meeting at a venue outside of the premises, and I had to make sure that it was prepared and ready for the Director. I took minutes of meetings, I had to arrange travel arrangements and hotel booking for the Director. I was responsible for answering all calls and directing them appropriately to the Director. I was responsible for reminding the Director of important tasks and deadlines. I was responsible for managing the database and filing system. I had to liaise with staff members, suppliers and clients. I was responsible for ensuring that the office policies and procedures were followed, and much more.
Administrative Assistant
Veridian Corporation
07.2001 - 08.2003
- In this position I was responsible for keeping track of customers bills and invoices, answering calls, sending emails and updates and newsletters to the customers, as well as forwarding all calls and emails to concerned departments. I had to keep customers payments records on files and made sure that all their billing information was up to date. I answered customers' questions regarding the company's services, and I was responsible for all of the clerical filing. I had to send update reports to the Administration manager, I had to attend various meetings, and take minutes of meetings, as well as setup meetings with concerned managers upon their requests, and much more.
Education
Business Administration
Loyalist College
Skills
- Excel and MS Word
- Microsoft Office proficiency
- Hobson, Gecko, and Happyfox software
- Human factors certification
Languages
English: Fluent
Arabic: Fluent
French:
Full Professional
Timeline
Admissions and Student Recruitment Officer
University of Aberdeen
08.2017 - 03.2019
English Language Instructor
One Tongue Languages Centre
11.2016 - 04.2017
Administration/ Admission Manager
Grandma Nursery
09.2015 - 09.2016
Private Languages Tutor
Cartus Language Solutions
12.2014 - 08.2015
Translator
Freelance translation
06.2011 - 12.2013
Personal Assistant to the Director of Operations
Veridian Corporation
09.2003 - 12.2007
Administrative Assistant
Veridian Corporation
07.2001 - 08.2003
Office Supervisor
Collins Aerospace
Business Administration
Loyalist College
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