Suzan Keflay
LaSalle,Canada
Summary
Dynamic and motivated professional with a proven track record in healthcare and customer service roles, notably at Windsor Regional Hospital. Excelled in patient care by mastering venipuncture techniques and ensuring high-quality sample collection. Demonstrated exceptional teamwork, attention to detail, and a commitment to maintaining safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MLA Student
Windsor Regional Hospital - Ouellette Campus
06.2024 - 07.2024
- Performed venipuncture to obtain appropriate samples for laboratory analysis
- Accessioned specimen into laboratory information system
- Loaded specimen for analysis on laboratory equipment such as the centrifuge and cyto-spin
- Improved patient comfort by efficiently drawing blood samples using various techniques such as butterfly needles
- Monitored patients for reactions and verified sample quality.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Grocery Stocker
Remark Fresh Markets
04.2022 - Current
- Ensured accurate pricing of products through diligent label verification during stocking procedures.
- Rotated stock correctly to prevent out-of-date products
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Shelter Assistant
Housing Information System
07.2021 - 09.2021
- Maintained a safe and clean shelter environment, conducting regular inspections and addressing issues promptly.
- Enhanced client well-being by providing compassionate care and support in a shelter environment.
Education
Certificate - Medical Laboratory Technician
St. Clair College of Applied Arts And Technology
Windsor, ON04.2024
Skills
- Customer Service
- Punctual and Reliable
- Time Management
- Attention to Detail
- Positive Attitude
- Motivated Team Player
Certification
CPR & Standard First Aid Certification
Timeline
MLA Student
Windsor Regional Hospital - Ouellette Campus
06.2024 - 07.2024
Grocery Stocker
Remark Fresh Markets
04.2022 - Current
Shelter Assistant
Housing Information System
07.2021 - 09.2021
Certificate - Medical Laboratory Technician
St. Clair College of Applied Arts And Technology
CPR & Standard First Aid Certification
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