Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUZAN KAHRAMAN

Santa Clara

Summary

Systems-oriented Senior Technical Program Manager with a proven track record orchestrating large-scale infrastructure initiatives and product deployment trains. Expert at scaling cross-functional release frameworks, mitigating deployment risks, and decoupling technical ambiguity. Advanced proficiency in establishing rigorous automated tracking loops, server-side guardrails, and metric-driven governance models to protect application stability and ensure velocity.

Overview

19
19
years of professional experience

Work History

Senior Technical Program Manager — Video Infrastructure & Quality Release

META PLATFORMS, INC.
Menlo Park, CA
05.2021 - 05.2026
  • Release Train Orchestration: Directed global deployment loops for flagship mobile apps (FBIOS/FB4A), achieving an 85% shipment consistency target and a 94% SLA compliance rate across 13 engineering pillars.
  • Scale Optimization: Spearheaded pre-release signal expansion, scaling the Android beta testing audience from 2000 to 1M active users and the iOS matrix to 15M users.
  • AI Workflow Automation: Engineered an automated tracking pipeline that triggered contextual nudge notifications to underperforming pillars, identifying specific data gaps to raise the organizational bug fix rate from 65% to 74%.
  • AI Evaluation & Pilot Staging: Piloted a compliance AI agent to triage high-risk code changes against Apple Review criteria; built a production dashboard to analyze parallel AI vs. human decisions, eliminating false negatives to safely deprecate manual triage.
  • Data Pipeline Governance: Designed a mandatory validation loop requiring technical logs and device metadata for task closures, converting a false '100% Green' dashboard into an honest, actionable '60% Yellow' pipeline across all 13 pillars.
  • Cross-Functional Product Launches: Coordinated technical tracking, legal compliance, and privacy streams across 6 concurrent reviews to launch the FB Reels 3rd-Party Publishing API, scaling traffic to 100K+ daily video ingestions.
  • High-Volume Release Operations: Built dynamic operational runbooks to direct massive New Year's traffic, sustaining 1M concurrent live video broadcasts with zero capacity escalations or core SEV incidents.

Technical Program Manager / IT Consultant

BOUYGUES TELECOM
Paris, France
01.2008 - 01.2015
  • Large Scale Product Launch: Owned and delivered the Android TV product launch for over 3 Million active subscribers, managing cross-functional alignment between software engineering, hardware manufacturers, and product operations.
  • Mass Consumer Rollouts: Directed the technical rollout of the B&You mobile platform, provisioning and onboarding over 2 Million active users onto core mobile networks.
  • Enterprise Tooling Deployment: Built and shipped custom CRM enterprise tools, monitoring suites, and automated call-center software supporting 4,000 internal operational agents across multiple international locations.
  • Telecom Operator, 12M Subscribers

IT Business Analyst

AIR FRANCE
Paris, France
01.2007 - 01.2008
  • Requirement Engineering: Translated complex cross-functional business needs from global stakeholders into technical specifications for development teams.

Education

MS - Engineering (ECE)

Ecole Centrale d'ECE
Paris
01-2008

Certification - Business Management

University of California, Irvine
Irvine, CA
01-2008

Certification - Project Management

Conservatoire National des Arts et Métiers
Paris
01-2007

Skills

  • Program Execution: End-to-End Product Launches, Global Release Management, XFN Alignment
  • Risk & Infrastructure: Capacity Allocation, SLA Compliance Tracking, SEV Triage, Guardrails
  • Systems Innovation: AI/LLM Workflow Automation, Analytics Dashboards, Data Governance
  • Release Methodologies: Beta Soak Verification, Target Rollback Agreements, Agile Scaling

Timeline

Senior Technical Program Manager — Video Infrastructure & Quality Release

META PLATFORMS, INC.
05.2021 - 05.2026

Technical Program Manager / IT Consultant

BOUYGUES TELECOM
01.2008 - 01.2015

IT Business Analyst

AIR FRANCE
01.2007 - 01.2008

Certification - Business Management

University of California, Irvine

Certification - Project Management

Conservatoire National des Arts et Métiers

MS - Engineering (ECE)

Ecole Centrale d'ECE
SUZAN KAHRAMAN