Summary

Overview

Work History

Education

Skills

Timeline

SUZAN KAHRAMAN

Santa Clara

Summary

Systems-oriented Senior Technical Program Manager with a proven track record orchestrating large-scale infrastructure initiatives and product deployment trains. Expert at scaling cross-functional release frameworks, mitigating deployment risks, and decoupling technical ambiguity. Advanced proficiency in establishing rigorous automated tracking loops, server-side guardrails, and metric-driven governance models to protect application stability and ensure velocity.

Overview

years of professional experience

Work History

Senior Technical Program Manager — Video Infrastructure & Quality Release

META PLATFORMS, INC.

Menlo Park, CA

05.2021 - 05.2026

Release Train Orchestration: Directed global deployment loops for flagship mobile apps (FBIOS/FB4A), achieving an 85% shipment consistency target and a 94% SLA compliance rate across 13 engineering pillars.
Scale Optimization: Spearheaded pre-release signal expansion, scaling the Android beta testing audience from 2000 to 1M active users and the iOS matrix to 15M users.
AI Workflow Automation: Engineered an automated tracking pipeline that triggered contextual nudge notifications to underperforming pillars, identifying specific data gaps to raise the organizational bug fix rate from 65% to 74%.
AI Evaluation & Pilot Staging: Piloted a compliance AI agent to triage high-risk code changes against Apple Review criteria; built a production dashboard to analyze parallel AI vs. human decisions, eliminating false negatives to safely deprecate manual triage.
Data Pipeline Governance: Designed a mandatory validation loop requiring technical logs and device metadata for task closures, converting a false '100% Green' dashboard into an honest, actionable '60% Yellow' pipeline across all 13 pillars.
Cross-Functional Product Launches: Coordinated technical tracking, legal compliance, and privacy streams across 6 concurrent reviews to launch the FB Reels 3rd-Party Publishing API, scaling traffic to 100K+ daily video ingestions.
High-Volume Release Operations: Built dynamic operational runbooks to direct massive New Year's traffic, sustaining 1M concurrent live video broadcasts with zero capacity escalations or core SEV incidents.

Technical Program Manager / IT Consultant

BOUYGUES TELECOM

Paris, France

01.2008 - 01.2015

Large Scale Product Launch: Owned and delivered the Android TV product launch for over 3 Million active subscribers, managing cross-functional alignment between software engineering, hardware manufacturers, and product operations.
Mass Consumer Rollouts: Directed the technical rollout of the B&You mobile platform, provisioning and onboarding over 2 Million active users onto core mobile networks.
Enterprise Tooling Deployment: Built and shipped custom CRM enterprise tools, monitoring suites, and automated call-center software supporting 4,000 internal operational agents across multiple international locations.
Telecom Operator, 12M Subscribers

IT Business Analyst

AIR FRANCE

Paris, France

01.2007 - 01.2008

Requirement Engineering: Translated complex cross-functional business needs from global stakeholders into technical specifications for development teams.

Education

MS - Engineering (ECE)

Ecole Centrale d'ECE

Paris

01-2008

Certification - Business Management

University of California, Irvine

Irvine, CA