Suyog Acharya
Vancouver,BC
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
1
1
year of professional experience
Work History
Loss Prevention Officer & Tactical Guard
Blackbird Security
10.2023 - Current
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Conducted daily store walk-throughs to identify potential security risks.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Liaised with law enforcement and security personnel in issue investigation.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Completed incident reports and activity logs for accurate, current records.
- Trained personnel on security best practices, protocols and procedures.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Trained all new executives and asset protection personnel.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
Undercover Loss Prevention Officer
Walmart
09.2022 - 10.2023
- Completed incident reports and activity logs for accurate, current records.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Trained all new executives and asset protection personnel.
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Information Technology
Fairleigh Dickinson University
Vancouver, BC04.2026
Associate of Science - Computer Science
United Academy
Kathmandu, Nepal03.2020
Skills
- Retail Operations
- CCTV Systems
- Crisis situations
- Detail Oriented
- Fraud Detection
- Asset Protection
- CCTV Monitoring
- Staff Training
- Surveillance techniques
- Theft Prevention
- Incident Reporting
- Investigations
Languages
English
Full Professional
Nepali
Native or Bilingual
Timeline
Loss Prevention Officer & Tactical Guard
Blackbird Security
10.2023 - Current
Undercover Loss Prevention Officer
Walmart
09.2022 - 10.2023
Bachelor of Science - Information Technology
Fairleigh Dickinson University
Associate of Science - Computer Science
United Academy
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