Suvithan Suthes
Montreal,QC
Summary
I would like to join an organization in which I could include my dynamism and my interests in overcoming new challenges. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
DYNACARE CUSTOMER SERVICE AGENT
YUL
12.2021 - 03.2022
- Register passengers to do a PCR test - Register passengers' names - Ensuring all passengers have gotten COVID tests - Ensuring that all proof of vaccination is legitimate - Providing passengers information about PCR tests
Customer Service Representative
Fairstone Financial
Montreal, QC
05.2022 - 11.2023
- Individualy managed customer complaints, provided friendly and knowledgeable service, and set up and activated customer accounts to ensure high satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Banking Advisor
Royal Bank of Canada (RBC)
Montreal, QC
11.2023 - Current
- Provided comprehensive advice on a range of banking products including loans, mortgages, savings accounts, investments and insurance.
- Handled customer inquiries in a timely manner while providing accurate information about banking services and products.
- Assisted customers in opening new accounts or transferring existing accounts from other institutions.
Education
High School Diploma -
École Secondaire Saint-Henri
01.2018
Skills
- Decision making
- Administrative management
- Report writing
- Stock management
- Communication skills
- Organization
- Autonomous
- Punctual
- Billing Inquiries
Languages
- French
- English
- Tamil
Timeline
Banking Advisor
Royal Bank of Canada (RBC)
11.2023 - Current
Customer Service Representative
Fairstone Financial
05.2022 - 11.2023
DYNACARE CUSTOMER SERVICE AGENT
YUL
12.2021 - 03.2022
High School Diploma -
École Secondaire Saint-Henri
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