Suveda Khanijo
Surrey,BC
Summary
Dynamic Retail Operations Manager with a proven track record at Zara, excelling in budget management and loss prevention. Skilled in employee training and team leadership, I have driven productivity improvements and enhanced customer service. Adept at stock management, I foster a collaborative environment that promotes continuous operational excellence.
Overview
2
2
years of professional experience
Work History
Retail Operations Manager
Zara
12.2024 - Current
- Managed budgets effectively by monitoring expenses closely and allocating resources strategically.
- Maintaining stock records, coordinating deliveries, operational expenses, and inventory losses.
- Collaborated closely with other managers to drive continuous improvement across the organization.
- Managing Payroll in addition to maintaining and filing employee request forms.
Head Cashier
Zara
10.2023 - 12.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Educated employees on register use, merchandising, and customer service.
Education
Masters In Business Administration - Human Resources Management
University Canada West
Vancouver, None09.2023
Bachelor Of Commerce - Accounting And Finance
GNDU
Amritsar, India03.2021
Skills
- Customer service
- Employee training
- Stock Management
- Loss prevention
Languages
English
Full Professional
Affiliations
CPHR Candidate
Committed towards professional development and expertise in the field, currently perusing a CPHR designation as a candidate.
Timeline
Retail Operations Manager
Zara
12.2024 - Current
Head Cashier
Zara
10.2023 - 12.2024
Masters In Business Administration - Human Resources Management
University Canada West
Bachelor Of Commerce - Accounting And Finance
GNDU
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