Suvarna Shinde
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Data Analyst
Vasta Bio-informatics Pvt. Ltd.
2021.10 - 2022.09
- Performed complex data abstraction and data entry for specified disease and project requirements of Oncology related case studies
- Participated and contributed to team meetings and learning sessions
- Maintained a high level of medical knowledge, terminology and expertise of electronic medical record (EMR) and data capture systems (Redcap)
- Self-reporting activities like time spent on records, audits completed including all relevant details and any other reporting functions assigned by Operations and QA management teams
- Maintained compliance and data privacy with quality levels indicated in the QA plan
- Reconciled errors after feedback from Quality Analyst
- Participated in quarterly Inter-rater reliability (IRR)
- Participated in client specific initiatives as directed.
Asst. Manager - Health Underwriting
Aditya Birla Health Insurance
2018.10 - 2021.04
- Pre- Issuance stage- Responsible for all underwriting deliverable by directing and managing the Underwriting function for the assigned business specific to the zones, which would include self-validation, Limit for underwriting (up to 1 Cr)
- To accept or reject the proposal for sourcing basis Medical information received and premedical tests carried out
- Ensure uniformity in quality and Maintain TAT of sourcing decisions for non-straight through process including new/renewal business and endorsements
- Post- Issuance stage- Keeping track on health assessment and annual health check-ups done post issuance and flagging cases to disease risk management team for further process
- Queries/Grievance addressal - responsible for resolving retail underwriting related queries through customer request management (CRM) portal within TAT
- Also responsible for addressing grievances and escalations received related to underwriting processes
- Trained management trainees on the retail underwriting process and guidelines
- Involved in system development and automation as per updated guidelines.
Senior Medical Officer
Health Assure Pvt. Ltd.
2017.01 - 2018.10
- As a Tele-Doctor, received client's data on phone with respect to underwriting guidelines provided by respective insurer
- Trained newcomers and made them well versed with Tele-MER process
- Assigned cases to Tele-Doctor team on daily basis and tracked completion
- Solved queries regarding Tele-MER, handled grievance faced during medical interview and communication with the respective insurers
- Validated, rectified and maintained records of data received.
Trainee Doctor-Intern
Mumbadevi Homeopathic Hospital
2015.08 - 2016.09
- Attended and registered patients according to hospital guidelines and directed them to further treatment procedure
- Ensured protocol compliance for all the events and the procedure
- Informed patients about treatment procedures, required changes in diet and regimen, and required auxiliary line of treatment, if any
- Evaluated patient status for safety and assure optimum health care.
Education
Applied Clinical Research Diploma -
Bay River College
Calgary, AlbertaBachelor of Homeopathic Medicine and Surgery (B.H.M.S) -
Maharashtra University of Health Sciences
Certificate Course in Medical Writing -
Symbiosis School For Open And Distance Learning
Level 1 and Level 2 Training Course of LifeFirst Tobacco Cessation Training Program -
Skills
- Clinical Data Management
- Data Quality Assurance
- Microsoft Office
- Problem-Solving
- Attention to Detail
Certification
- TCPS2 – CORE 2022 (Government of Canada)
- Project Management: Healthcare Projects (Project Management Institute)
Awards
High School Scholarship Holder (class VIII to class X) awarded by Higher Secondary Maharashtra Board
Volunteer Experience
- Chaitanya Social Welfare Foundation (NGO), Mumbai as a Committee member and Doctor from January 2014 to June 2023
- Free Surgery and Medical Camp at Chandivali organized by Nargis Dutt Memorial Charitable Trust, Mumbai
- Free Surgery and Medical Camp at Juhu organized by Ekata Manch, Mumbai
- Autistic children OPD run by Mumbadevi Homeopathic Hospital as an Assistant doctor, Mumbai
- Birla Sarvoday Surgical camp, Gujarat, India
- Free General Medical Camp at Santacruz organized by R.K. HIV AIDS Research and care centre and AYUSH, Mumbai
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Medical Data Analyst
Vasta Bio-informatics Pvt. Ltd.
2021.10 - 2022.09
Asst. Manager - Health Underwriting
Aditya Birla Health Insurance
2018.10 - 2021.04
Senior Medical Officer
Health Assure Pvt. Ltd.
2017.01 - 2018.10
Trainee Doctor-Intern
Mumbadevi Homeopathic Hospital
2015.08 - 2016.09
Applied Clinical Research Diploma -
Bay River College
Bachelor of Homeopathic Medicine and Surgery (B.H.M.S) -
Maharashtra University of Health Sciences
Certificate Course in Medical Writing -
Symbiosis School For Open And Distance Learning
Level 1 and Level 2 Training Course of LifeFirst Tobacco Cessation Training Program -
- TCPS2 – CORE 2022 (Government of Canada)
- Project Management: Healthcare Projects (Project Management Institute)
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