Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

SuvaLaxmi Basu

Regina,SK

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Hudson and Bay
Regina, SK
09.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Tracked stock using company inventory management software.
  • Prepared large cash deposits with zero discrepancies.
  • Developed, marketed and sold full range of products and support services.

Admin Executive

Lux Industries Ltd
Kolkata, West Bengal
08.2017 - 10.2018
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Collected data, input records and protected electronic files.
  • Maintained protocol throughout routine work days and special events.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Handled incoming and outgoing mail, email and faxes.

Educational Counselor

Narayana Institution
Kolkata, West Bengal
11.2015 - 07.2017
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Educated students on course selection to align with career goals.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Advised students individually and in groups on academic programs for individual interests.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Assisted students in selecting courses to align with interests and abilities.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Consulted with students to advise on topic selection, appropriateness and academic value.
  • Determined validity and reliability of data gathering methods.
  • Researched, published and presented current topics of study at national and international meetings.
  • Supported curriculum development professionals for healthcare and information systems.

Audit Associate

KPMG -GDC
Bengaluru, Karnataka
08.2014 - 10.2015
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources.
  • Met with clients to identify and assess business controls, risks and workflow inefficiencies.
  • Identified various risks and errors in accounts to propose corrective action to client management.
  • Analyzed accounting systems for efficiency and effectiveness.
  • Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
  • Performed auditing work in accordance with GAAS (Generally Accepted Auditing Standards) to meet rigorous standards.
  • Managed internal controls and assessed risks of technology network by performing information system audits of each division.
  • Used MS Excel, MS Powerpoint to generate financial statements and facilitate account closing procedures.
  • Developed and implemented corrective actions to bring business areas in line with standards.

Education

B.COM - Commerce

City College
Kolkata
07.2012

Skills

  • Order Processing
  • Stocking and Receiving
  • Time Management
  • Sales Trends
  • Sales Expertise
  • Retail Loss Prevention
  • Sales Generation
  • Policy and Procedure Adherence
  • Membership Sales
  • Verbal and Written Communication
  • Sales Goal Attainment
  • Customer Service

Timeline

Sales Associate

Hudson and Bay
09.2021 - Current

Admin Executive

Lux Industries Ltd
08.2017 - 10.2018

Educational Counselor

Narayana Institution
11.2015 - 07.2017

Audit Associate

KPMG -GDC
08.2014 - 10.2015

B.COM - Commerce

City College

Similar Profiles

CREATE PROFILE
SuvaLaxmi Basu