Sussy Haque
Surrey,BC
Summary
A committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Cashier
Butchart Gardens
07.2017 - 07.2022
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Education
High School Diploma -
Inter - Cultural Association of Greater Victoria
Victoria, BC2014
No Degree - Business Administration
Universidad Ricardo Palma
Lima, Peru06.2008
No Degree - Official Tour Guide Certificate
Universidad San Martin De Porres
Lima, Peru02.1996
Skills
- Team Leadership
- Patience and Empathy
- Cash Handling
- Team Cooperation
- Customer Needs Assessment
- Sales and Promotions
- Customer Assistance
- Reliable and Responsible
- Flexible Hours
Languages
English
Professional Working
Spanish
Native or Bilingual
Crafts, sewing, play guitar, singing, dance.
In my free time I like to do some manual work that I see is useful, for this I watch videos on YouTube, on sewing, I fix the clothes that need to be fixed, or make pillows and cushions, aprons, etc. I am not an expert in guitar, I played guitar when I was 10 years old and I have started again, and sing, I will not have a good voice but I like to follow the songs that I know.
Additional Information
Yes, actually! I have five years of experience in customer service, which I feel will serve me well in this role as I plan out some of our new products.
Timeline
Retail Sales Associate Cashier
Butchart Gardens
07.2017 - 07.2022
High School Diploma -
Inter - Cultural Association of Greater Victoria
No Degree - Business Administration
Universidad Ricardo Palma
No Degree - Official Tour Guide Certificate
Universidad San Martin De Porres
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