Susmita K C
Toronto,Ontario
Summary
Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Line Cook
Mamakas Taverna
05.2022 - Current
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Customer Service Representative
Bhatbhateni Supermarket |
01.2020 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Kitchen Assistant
Tirupati Cafe And Restaurant
08.2020 - 04.2021
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
Education
BBA - Accounting
Centennial College
Toronto, ON05.2022
Skills
- Kitchen Operations
- Food Safety
- Server Communication
- Line Management
- Food Rotation
- Ingredient Inspection
- Food Presentation
- Ingredient Preparation
- Crew Training
- Following Cooking Methods
- Cleaning and Organization
Languages
English
Native or Bilingual
Certification
Food handling and safety
Timeline
Line Cook
Mamakas Taverna
05.2022 - Current
Kitchen Assistant
Tirupati Cafe And Restaurant
08.2020 - 04.2021
Customer Service Representative
Bhatbhateni Supermarket |
01.2020 - 02.2022
BBA - Accounting
Centennial College
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