Susie Lacey
Leamington,ON
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Assistant Director, Operations
Nature Fresh Farms Sales Inc
01.2023 - Current
- Collaborated with cross-functional departments to drive operational excellence, resulting in enhanced communication and timely project completion.
- Supervise work of warehouse managers, to ensure operational objectives are being met.
- Managed and reviewed produce quality and storage life studies ensuring adherence to USDA, FDA and CFIA standards.
- Assist the VP of Operations in preparation and management of long-term planning, budgets, and reports utilizing Power BI, Clarisoft, SharePoint, and Smartsheet.
- Established clear communication channels between departments, fostering a collaborative work environment that supported cross-functional teamwork and problemsolving.
- Ensured compliance with industry regulations by developing risk management strategies, maintaining up-to-date documentation and conducting regular audits.
- Mentored and coached team members to foster productive and engaging work environment.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
Senior Quality Assurance Manager
Nature Fresh Farms Sales Inc
01.2014 - 12.2022
- Enhanced product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Streamlined QA processes for increased efficiency, resulting in reduced product defects and faster release times.
- Collaborated with cross-functional teams to ensure seamless integration of quality assurance measures throughout the development lifecycle.
- Conducted comprehensive audits on existing systems, leading to significant improvements in overall performance and reliability.
- Developed and maintained detailed documentation of all QA procedures, ensuring consistent application across the organization.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the department.
- Adapted quickly to changing priorities and market demands, ensuring timely delivery of high-quality products under tight deadlines.
- Managed conflict resolution among team members when necessary; maintained a positive and productive work environment that fostered collaboration and professional growth.
- Performed root cause analysis to identify and resolve quality issues and defects.
Production Supervisor
Nature Fresh Farms Sales Inc
09.2011 - 12.2013
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Resolved issues quickly to maintain productivity goals.
Education
High School Diploma -
ICS Learn Canada
Ontario, CA2008
Skills
- Organizational Skills
- Policy Implementation
- Program Evaluation
- Continuous Improvement
- Supplier Quality Management
- Documentation Review
- Cross-functional Collaboration
Languages
English
Native or Bilingual
German
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Director, Operations
Nature Fresh Farms Sales Inc
01.2023 - Current
Senior Quality Assurance Manager
Nature Fresh Farms Sales Inc
01.2014 - 12.2022
Production Supervisor
Nature Fresh Farms Sales Inc
09.2011 - 12.2013
High School Diploma -
ICS Learn Canada
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