Sushma Pathak Thapaliya
Calgary,AB
Summary
A highly motivated and enthusiastic learner with a positive attitude and can multi-task with accuracy. Dedicated to delivering high-quality results single-handedly or in a team. Friendly, punctual and professional. Creative cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Cook
Age care Skypointe
11.2023 - Current
- Assists cook in preparing food items in a timely fashion following production time schedules, prescribed recipes, portions, procedures and guidelines
- Assist preparation of meal carts
- Assist in audits as directed and required
- Assists with preparation of food, supply orders, receiving and proper storage
- Maintains, cleans and sanitizes work area and all equipment.
- Prepared food orders to support waitstaff and other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Collaborated with team members to execute successful daily meal services for up to 200 guests.
Kitchen Leader/Grill Cook
Upper hand Burger Bar & Booze
07.2017 - 06.2023
- Setting up the kitchen for preparation
- Create prep lists for kitchen staff
- Cooking and managing kitchen
- Continuously improved knowledge of industry trends through participation in professional development opportunities such as workshops or conferences.
- Ensure all stocks are kept under optimum conditions
- Maintain Standards for food storage, rotation, quality and appearance
- Handling food deliveries
- Oversees and supervises kitchen staff washing and cleaning utensils and dishes.
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Developed new menu items, incorporating seasonal ingredients and current culinary trends.
- Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
- Reduced food waste through diligent inventory management and proper food storage practices.
- Provided support to the head chef by taking on additional responsibilities as needed during peak times or staff shortages.
Crew Team Member
Burger King
05.2015 - 06.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Supported great dining and meal experiences for guests.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Education
Diploma - Medical Office Assistant
Reeves College
Calgary, AB12.2024
Associate of Science - Science
Rehdon Higher Secondary School
Kathmandu NEPAL12.2009
Skills
- Food Preparation
- Baking basics
- Allergen awareness
- Kitchen Safety
- Food presentation
- Sanitation Practices
- Menu Planning
- Knife Skills
- Grilling expertise
- Sauce making
- Special Diets Knowledge
- Safe Food Handling
- Supervisory skills
- Food Safety
- Food handling
Certification
Food Safety Certificate,
Timeline
Assistant Cook
Age care Skypointe
11.2023 - Current
Kitchen Leader/Grill Cook
Upper hand Burger Bar & Booze
07.2017 - 06.2023
Crew Team Member
Burger King
05.2015 - 06.2017
Diploma - Medical Office Assistant
Reeves College
Associate of Science - Science
Rehdon Higher Secondary School
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