Sushma Carvalho

• Led a team of 15 comprising of Managers, Demand & Supply Planners, Allocation Planner & Supply Chain Specialists
• Developed brand level fiscal plans for Company Owned stores, websites & Franchise businesses and led monthly S&OP across Divisions
• Executed brand level sales and inventory plans to contribute to an average annual sales increase of 12% from 2018-21
• Collaborated with Sales, Marketing and Finance to drive accurate Demand planning for Company owned Retail and Ecommerce channels in Australia and UK
• Partnered with DMM and country manager on channel forecast
• Led weekly sales review meetings with Buying team, bi-weekly sales review with stores and ecom, and monthly open-to-buy (OTB) reviews
• Collaborated with DMM on pre-season top-down targets, and assortment planning and partnered with planning team to reconcile bottoms up financials and hind-sighting
• Influenced assortment planning thru SKU ranking and SKU rationalization
• Led the inventory team in strategic planning and buying for company-owned stores and websites as well as purchasing for Franchise partners
• Managed supply chain issues within the active S&OP horizon collaborating with sourcing and transportation teams
• Led Planning team on inventory optimization with emphasis on key best sellers based on SKU rationalization ranking, comprising of 4000 SKUs for the brand
• Collaborated with Ecommerce manager to optimize Ecommerce metrics like CTR, conversions rates, & average order size by reviewing analytics on site traffic, success of campaigns & top searched key words
• Led planning team business reviews on sales and inventory analysis identifying strategic and tactical opportunities to maximize sales, margin & inventory optimization
• Strategized promotion plans for stores and Ecommerce channels in Australia and UK in partnership with the DMM to maximize sales, margin and inventory productivity and achieve financial targets
• Developed Allocation team functions by optimizing omni channel inventory, supporting Retail and Ecommerce business in Australia and UK
• Built and maintained strong collaboration across Buying, Site merchandising, finance, retail, ecommerce, visual, allocation, sourcing, logistics and the distribution centers
• Directed operational excellence, identifying opportunities on process refinement and resolved issues with culturally diversified and globally dispersed cross functional teams
• Partnered with Franchise partners in Middle East, Mexico, Philippines, Korea & India to influence accurate OTB planning, drive Franchise sales opportunities & optimize inventory flow
• Partnered with cross-brand teams in seasonal merchandising & planning activities between WSI & Franchise partners to ensure consistency in strategy and processes.

Planning Lead for the Singapore and Hong Kong Region.
Improved sales trend across categories while increasing profit margin contribution.
Developed effective promotion on a Brand and category level thereby increasing stock turn and reducing margin decay.
Enhanced supplier contractual agreements and achieved higher KPIs

Developed Tops Down and Bottom Up SKU and assortment planning through analysis of consumers, competitors, industry trends, and category performance.

Headed the accessories Division and developed the division's growth in the Middle East market.
Oversaw product development, planning, and purchasing budget while also developing strategies on brand positioning, new product launches and new outlet openings.

Contributed to double digit growth in the Gifts Division retailing under Tanagra and stand alone Boutiques.
Developed and implemented optimum product mix across categories to drive profitable premium category assortments as well as premium consumer experiences for retail and corporate consumers.
Built optimal offers with existing product lines through industry intelligence analysis and close collaboration with retail operations while reducing stock holding of slow movers.
Liaised with principal Brands on seasonal campaigns and developed strategies to implement promotional plans, product launches and BTL activities.