Sushil Dhivyanath Franciosa Harlam
SCARBOROUGH,Ontario
Summary
Experienced software quality assurance professional with over a decade of testing experience. Dedicated to ensuring proper functionality and usability of software products before release. Expert in planning test schedules and strategies based on project scope and delivery dates, while consistently monitoring and tracking bug resolutions. Meticulously reviews software documentation to ensure technical accuracy, completeness, and mitigate potential risks. Skilled at identifying opportunities for technological enhancements and successfully implementing effective solutions. Proficient in leveraging new tools and methodologies to solve complex problems. Thrives in fast-paced environments, driving technological advancements and enhancing productivity.
Overview
13
13
years of professional experience
Work History
Sr. QA Analyst
CIBC
08.2022 - 09.2024
- Streamlined QA processes by developing automated testing scripts, resulting in increased efficiency and reduced manual effort.
- Enhanced software quality by implementing comprehensive test plans and executing test cases.
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
- Worked closely with developers to reproduce and troubleshoot complex bugs, facilitating timely fixes and enhanced product quality.
- Reduced product defects by performing thorough regression testing during each release cycle.
- Played a key role in successful software deployments through diligent validation of release candidates against established acceptance criteria.
- Established robust performance benchmarks for critical system components through meticulous load testing exercises.
- Identified and reported software issues promptly, contributing to swift resolution and improved product performance.
- Ensured compliance with industry standards by conducting regular audits of test documentation and procedures.
- Conducted risk assessments for potential software releases, ensuring optimal product stability before launch.
- Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Analyzed quality and performance data to support operational decision-making.
- Advised developers on problems with databases, performance and other issues.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Developed and maintained defect databases for known issues.
Senior Software Tester
DigiSME Software Pvt Ltd
07.2021 - Current
- Company Overview: Info-Tech Systems Integrators,SG - https://www.info-tech.co.in/
- Implemented Agile Testing Methodologies for Larger scale data validation, in Various Modules for one of the leading HR Software providers in Singapore also operating in Malaysia, Hong Kong and India - servicing 10,000 customers and processing close to 350,000 employees' payroll in a month
- Test activities carried out for AI-Enabled Facial Recognition Mobile Attendance App | Time Attendance | Payroll | Leaves | Claims | Resource Estimation | Appraisal Software | Accounting Software
- Specialized in providing Testing solutions for Cloud-Based Application software with the aim to help businesses of all sizes and industries to automate and streamline their complete processes
- Responsible for Requirement Gathering | Test Planning |Test Case Documentation | Test Execution | Test Reporting |Defect Tracking | from testing practice
- Successfully implemented Agile testing methodology
- Designing all the phases of testing and documenting for stakeholder's reporting
- Leading and nurturing a testing team of 8 members, monitoring their testing and documentation activities
- Conducting Daily status Scrum meeting on daily basis
- Ample experience in Leading and Nurturing to the reporting testing team members
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
QA Analyst
KARYA Technologies (INDIA) Pvt Ltd
11.2018 - 06.2021
- Company Overview: https://www.karyatech.com/
- Successfully won two client projects, conducting technical Demo for the pre-sales
- Worked single handed in R & D for proving POC (Proof of Concept) submission for the clients with the Project manager
- Accrued knowledge from Pre-sales, POC Submission, Technical implementation & stakeholder reporting working in Agile method for Health and e-commerce domain clients
- Successfully tested AI integration & Wireframes creations
- Expertise in Understanding and Analysing Test Requirements
- Tracking changes and Maintenance of Test Requirements
- An essential understanding of software testing methodologies and concepts, well Acquainted with all Phases of SDLC and STLC
- Creation & De-bugging Performance Scripts in VU Gen
- Designing Test plan for conducting Load, Spike, Endurance and Performance testing in VU Gen Controller
- Complete response for end-to-end execution for each project that is assigned for Performance Testing Non-functional requirement gathering and Provide estimation of work, to the client
- Was a part of recruitment program for company and also screening of new profiles, selecting appropriate candidates for the requirements
- Https://www.karyatech.com/
Senior Software Engineer
DXC Technology
11.2017 - 10.2018
- Authored Test Plan, complex design test cases, review the test cases and automate the test cycle process
- Achieved par excellence client appreciations for test execution productivity, ensuring defect management as per process and timely release of test dashboard
- Ensured quality interaction with clients and timely response to stakeholders and prepare traceability matrix for most of the HP Legacy applications
- Live Monitoring of Performance sensitive applications through Dynatrace and report to the Concerned Application Manager if Performance is not stabilized and find the bottle/neck or root cause of the issue and fixing the same
- Identifying and Preparing NFR Test cases
- Scenario Scripting in VU Gen
- Execution of Load test and volume tests through Stromrunner/ALM
- Perform Performance tuning and engineering after analysis of Baseline reports
- All the test executions were carried out through cloud Controller (Stromrunner)
- Provide Monthly and Yearly performance Analytical data for R & D stakeholders
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Senior Software Engineer
Wipro Technologies
08.2012 - 08.2017
- Company Overview: https://www.karyatech.com/
- Gained core Banking Knowledge of Transactions for different users like Tele sales, Branch User, Private, KYC (Know Your Customer) and functional modules like Personal Customer / Business customer account organization, Credit card, new scheme Debit card, new debit card, card activation/de-activation
- End to end banking solutions
- Worked as Test team Coordinator interacting between in-house testing team and client team for acquired project transitions
- Ensured the quality of the work from end to end by reviewing solution design documentation and then working out test plans to verify successful deployment of the solution design
- Worked in Agile environment with frequently changing requirements and feature sets
- Analyse current test cases for new feature functions and Regression impacts and design new test cases for new development based on requirements and stories in the agile backlog
- Performed workflow and smoke tests at the integration level once new build is deployed
- Developed test plan and conducted reviews with the QA Manager
- Involved in preparation of test cases, Traceability matrix
- Interact daily with Business Analysts and Developers regarding testing status and defect tracking to identify, track and validate software defects
- Https://www.karyatech.com/
Education
Masters of Science - Software Engineering
Birla Institute of Technology & Science
12.2016
Bachelor of Science - Electronics & Communication Science
University of Madras
05.2012
Skills
- Performance testing
- Integration testing
- Cross-browser testing
- Test planning
- Automated testing
- Requirements analysis
- Scrum framework
- Web application testing
- Test plans and test methodologies
- Task prioritization
- Application Testing
- Workload management
- Unit Testing
- Scrum methodology
- Smoke Testing
- Web and mobile application QA
- Sanity Testing
- Agile methodologies
- Integration Testing
- Data analysis
- UAT Testing
- Programming languages: java, Python C#
- Live Testing
- Device Testing (iOS & Android)
- Native Applications Testing
- Load Testing
- Spike Testing
- Endurance Testing
- Performance Testing
- Regression testing understanding
- Test case design
- Manual testing
- Test management tools
- Mobile testing
- Testing analytics
- Root-cause analysis
- Automated testing frameworks
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Elementary
Malayalam
Elementary
Tools
HP ALM
JIRA
Microfocus LoadRunner
Microfocus Performance Centre
NeoLoad
Apache JMeter
Postman
Wireshark
Fiddler
Soap UI
SQL Toad
DevOps
DI/CI piplines
ReadyAPI\Postman
Dynatrace
Splunk
Timeline
Sr. QA Analyst
CIBC
08.2022 - 09.2024
Senior Software Tester
DigiSME Software Pvt Ltd
07.2021 - Current
QA Analyst
KARYA Technologies (INDIA) Pvt Ltd
11.2018 - 06.2021
Senior Software Engineer
DXC Technology
11.2017 - 10.2018
Senior Software Engineer
Wipro Technologies
08.2012 - 08.2017
Bachelor of Science - Electronics & Communication Science
University of Madras
Masters of Science - Software Engineering
Birla Institute of Technology & Science
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