SUSHANTA KUMAR PAL
Montreal,QC
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
OFFICER MARKETING & SALES
IFIC BANK PLC
BANGLADESH, DHAKA
01.2012 - Current
- Developed and maintained relationships with key clients and stakeholders.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Developed marketing strategies to attract new customers to the bank.
- Analyzed customer financial needs and recommended appropriate banking products.
- Prepared detailed reports on branch performance for senior management, highlighting areas for improvement.
- Performed daily reconciliation of cash deposits and withdrawals from branch teller operations.
- Prepared reports on branch activities for senior management review.
- Developed and maintained a comprehensive database of client information for personalized service delivery.
Senior Executive
DSFM SECURITIES LIMITED
DHAKA, Dhaka, Bangladesh
12.2009 - 12.2011
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed routine maintenance and repair.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
MBA - Human Resources Management
STAMFORD UNIVERSITY BANGLADESH
DHAKA,BANGLADESH12-2011
BBA - Human Resources Management
STAMFORD UNIVERSITY BANGLADESH
DHAKA, BANGLADESH11-2009
Skills
- Reporting and documentation
- Risk assessment
- Cultural awareness
- Emergency response
- Information verification
- Sales and referral goals
Affiliations
- Playing Cricket
- Watching Movie
- Traveling
Languages
English
Professional
Hindi
Professional
Certification
- Banking Experience Certificate (12 Years)
- Advance Certificate in Bank
Timeline
OFFICER MARKETING & SALES
IFIC BANK PLC
01.2012 - Current
Senior Executive
DSFM SECURITIES LIMITED
12.2009 - 12.2011
MBA - Human Resources Management
STAMFORD UNIVERSITY BANGLADESH
BBA - Human Resources Management
STAMFORD UNIVERSITY BANGLADESH
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