SUSHANT MANCHANDA
MISSISSAUGA,ON
Summary
IT Professional with 2 years of experience in network analysis & administration. Skilled at maintaining servers, upgrading hardware and software, managing network systems - with effective communication skills. Determined visionary boasting a tireless work ethic, exemplary communication skills and to think critically in all situations known for providing a high level of support and assistance to clients and internal staff members.
Overview
2
2
years of professional experience
Work History
EXPERIENCETechnical Analyst Level II
Johnson Controls
Toronto, CA
12.2021 - Current
- Assessed software problems and utilized troubleshooting tools to swiftly resolve issues
- Strove to improve services and technologies through continued analysis of system performance
- Developed relationships and rapport with various individuals, including internal personnel and software vendors
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams
- Coordinated and linked computer systems within organization to increase compatibility to share information
- Explored new technologies and tools for productivity, security and quality assurance purposes
- Developed and managed project plans while providing status updates to management
- Developed, documented and revised system design procedures and quality standards
- Conducted data backups and disaster recovery operations
- Monitored and maintained reports of locked-out users and log-in attempts.
Jr. Network Administrator
Lakehead
Thunder Bay, ON
01.2021 - 08.2021
- Researched network technology trends and compared to existing architecture to present useful improvement suggestions to clients
- Installed and supported hardware and software for desktops, servers and printers
- Managed employee access, security roles and permissions
- Performed routine troubleshooting and network monitoring
- Supported various operating systems and server technologies
- Provided troubleshooting and testing to support network
- Supervised configuration of local area network, wide area network and corporate Internet system
- Monitored system upgrades, patches, and new configurations
- Liaised with network team to configure, implement, and administer LAN and WAN components
- Worked independently while coordinating project work and support functions with other team members
- Strengthened networks and infrastructure during outage windows to prevent downtime for essential services.
Network Technician
Indian Railways
New Delhi, IN
07.2018 - 12.2018
- Resolved routing, wireless and other network-related issues
- Terminated Cat6 cable connectors and modular plugs
- Set up and installed network cabling infrastructure
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness
- Completed post-installation tests, checking functionality
- Installed and managed connected hardware and application components to assure nonstop environment operations
- Performed daily backups and routine monitoring of switches, computer systems and data networks for optimal operation
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Education
Master of Science - Electrical And Computer Engineering
Lakehead University
05.2021
Bachelor of Technology - Electronics And Computer Engineering Technology
GGSIPU
07.2019
Skills
- SOFT SKILL
- New Program Installations
- IP Addressing and Subnetting
- Firewall Management
- Network Security
- Disaster Recovery
- Software Management
- Problem Solving
- Application Configuration
- Performance Monitoring and Optimization
- Coordination and Collaboration
- Existing Procedures Assessments
- Setup and Installation
- IT Best Practices
- Best Practices and Standards
- Project Documentation
- Capacity and Scalability Planning
- Strategic Planning and Review
- Good Work Ethic
- Tools Customization
- People Skills
- Training & Development
- Reliable & Trustworthy
- Quick Learner
- Conflict Resolution
- Data Management
- Briefings, Reports and Documentation
- TECHNICAL SKILL
- Programming languages:
- Python, SQL
- Networking: CISCO- Routers/ Switches, Load Balancers, LDAP, LAN, WAN, VPN, Hyper-V, Firewalls, DNS
- Routing protocols: BGP, RIP, EIGRP, OSPF, MPLS, STP, VRRP
- Platform: Docker, LINUX, RedHat, PowerShell, Windows, MS-DOS, CentOS, VMware
- Others: Security Strategies, Architecture, Network Designing, Zscalar, Palo Alto, Virtualization, DDoS, Azure, SharePoint, Wireless Access Points, Citrix, SSCM, CSM, SolarWinds Network Performance Monitor, Wireshark, Splunk, Terraform, GitHub
- Skills:
- Web Development Languages (HTML, CSS, Java), Backend Programming (PHP), database management (SQL)
- And knowledge of security confidentiality of patients and payment gateways integration
- Agile Methodology: Effective Communication with Stakeholders, Attention to Detail, Thorough Testing and constant Feedback
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Timeline
EXPERIENCETechnical Analyst Level II
Johnson Controls
12.2021 - Current
Jr. Network Administrator
Lakehead
01.2021 - 08.2021
Network Technician
Indian Railways
07.2018 - 12.2018
Master of Science - Electrical And Computer Engineering
Lakehead University
Bachelor of Technology - Electronics And Computer Engineering Technology
GGSIPU
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