Sushane James-cohen
LONDON
Summary
Dedicated Retail Professional experienced in cash register operations, merchandise stocking, and customer service. Contributed to team success through strong communication skills and proactive problem-solving. Committed to continuous learning and organizational growth.
Overview
15
15
years of professional experience
Work History
Cashier
Tim hortons
LONDON
07.2024 - Current
- Processed customer orders accurately and efficiently at a busy coffee shop.
- Managed cash register operations, handling payments and providing change.
- Assisted customers with menu selections and answered their inquiries promptly.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure smooth service during peak hours.
Cashier
Tim hortons
Komoka
10.2022 - 07.2023
- Processed customer transactions accurately and efficiently at popular coffee and bakery chain.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of cash register area during busy service hours.
Cashier
Tim hortons
London
02.2022 - 09.2022
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register and handled cash effectively.
- Collaborated with team members to ensure smooth service flow.
Housekeeping/Laundry Attendant
Sandals Ochi beach and resort
Ocho Rios
12.2013 - 09.2021
- Operated laundry equipment to ensure cleanliness and readiness of linens.
- Sorted and categorized items for efficient washing and drying processes.
- Folded and organized clean laundry for timely distribution to resort areas.
- Maintained cleanliness and organization of laundry room facilities and tools.
- Kept work area neat, clean and organized at all times.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
Pastry Chef
San sousi beach Resort
Ocho Rios
01.2011 - 12.2013
- Crafted a variety of pastries for resort guests and special events.
- Developed new dessert recipes to enhance menu offerings at the resort.
- Collaborated with kitchen staff to ensure timely service during busy periods.
- Maintained cleanliness and organization of the pastry kitchen area.
- Monitored baking processes to ensure quality and consistency of products.
- Assisted in creating visually appealing displays for dessert presentations.
- Decorated cakes with intricate designs and patterns.
- Maintained a clean working environment by adhering to health and safety regulations.
Education
Tacky High School
St.mary , Jamaica Skills
- Cash handling
- Point of sale
- Order processing
- Order packaging
- Customer service
- Attention to detail
- Cleanliness maintenance
- Workstation organization
- Time management
- Problem solving
- Advanced problem-solving
- Reliability and punctuality
- Effective communication
Timeline
Cashier
Tim hortons
07.2024 - Current
Cashier
Tim hortons
10.2022 - 07.2023
Cashier
Tim hortons
02.2022 - 09.2022
Housekeeping/Laundry Attendant
Sandals Ochi beach and resort
12.2013 - 09.2021
Pastry Chef
San sousi beach Resort
01.2011 - 12.2013
Tacky High School