Susane Brandao Silva
Montreal,QC
Summary
Project manager with +3 years of experience in initiatives related to civil aviation safety, digital communication, and technology. Holds PMP certification and PSM I certification, showcasing proficiency in strategic planning and familiarity with various project methodologies. Proven track record in research, report writing, and data analysis. Strong communication skills, adept organizational abilities, and a collaborative teamwork approach. Known for effective leadership, insatiable intellectual curiosity, and innovative thinking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Winners
10.2023 - Current
Communications Advisor
National Civil Aviation Agency (ANAC)
02.2019 - 07.2023
- Assist communications manager in developing a comprehensive Communication Plan, encompassing internal and external communications strategies, website pages, publications, campaigns, and corporate events.
Manage corporate website, focusing on customer experience, plain language, and accessibility.
Update Crisis Communication Plan to be prepared for responding to unforeseen events and challenges.
Support production of high-quality, compelling content across different platforms.
Enhance client relationships by providing strategic communications counsel and crafting tailored messaging for internal and external audiences.
Conduct research and analyze data, providing recommendations based on findings to improve KPIs and internal processes.
Foster positive and inclusive work environment by serving as a member of Agency's Equity Committee (2020 – 2023).
Project Manager: ANAC Website Reformulation
National Civil Aviation Agency (ANAC)
05.2020 - 12.2021
- Manage project aimed at migrating and reformulating Agency's website, by improving user experience and accessibility.
- Develop comprehensive project plan with clear timelines, milestones, ensuring timely delivery of high-quality results. In a survey conducted with site users, 46.17% of participants noted that the new site has become more intuitive after reformulation.
- Establish effective communication among team members for enhanced collaboration and successful project completion.
Develop strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team''s ability to deliver results. - Effectively managed scope creep by establishing clear boundaries on requested changes while keeping project aligned with original objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project progress, and technical problems.
- Actively contribute to continuous improvement initiatives by generating suggestions and engaging in problem-solving activities to support teamwork.
Project Manager: Promoting Aviation Safety
National Civil Aviation Agency (ANAC)
08.2018 - 03.2020
- Create a communication plan centered on initiatives to promote and enhance aviation safety
- Enhance tools related to aviation safety, as website, events, promotional materials, and other channels
- Foster adherence to applicable standards, policies, and regulatory guidelines to promote aviation safety
- Produce various written communications, reports, and documents to facilitate seamless operations.
Education
MBA - Marketing
University of São Paulo
Brazil08.2018
Master of Arts - Media And Communication Science
Technische Universität Ilmenau
Germany07.2014
Bachelor of Arts - Social Communications, Journalism
University of Brasília
Brazil07.2009
Skills
- Team Leadership
- Rapid Learning
- Detail-oriented
- Cultural sensitivity
- Organization
- Time management mastery
- Problem-solving
- Constructive communication
- Ability to work under pressure
- Results-driven
- Creative Thinking
- Reliability
Certification
- 02/01/2022, Professional Scrum Master I, Scrum.org
- 11/01/2021, Project Management Professional (PMP), PMI
- 11/01/2020, Integrating Agile and Change Management, PROSCI
- 08/01/2018, Human Change Management Expert Professional, HCMI
Languages
ENGLISH
FRENCH
SPANISH
PORTUGUESE
Volunteer Experience
- Volunteer at La Maison du Père (Montreal, Canada).
- English teacher for a group of teenagers using the Project Based Learning (PBL) methodology (Brasilia, Brazil).
Timeline
Store Associate
Winners
10.2023 - Current
Project Manager: ANAC Website Reformulation
National Civil Aviation Agency (ANAC)
05.2020 - 12.2021
Communications Advisor
National Civil Aviation Agency (ANAC)
02.2019 - 07.2023
Project Manager: Promoting Aviation Safety
National Civil Aviation Agency (ANAC)
08.2018 - 03.2020
MBA - Marketing
University of São Paulo
Master of Arts - Media And Communication Science
Technische Universität Ilmenau
Bachelor of Arts - Social Communications, Journalism
University of Brasília
Similar Profiles
Alisha O'KeefeAlisha O'Keefe
Associate at WinnersAssociate at Winners
Dianna N ParmanandDianna N Parmanand
Sales Associate/Cashier at WinnersSales Associate/Cashier at Winners
Imran SabirImran Sabir
Customer Service Associate at WinnersCustomer Service Associate at Winners
Miguel RibeiroMiguel Ribeiro
Associate – Cashier, Floor Associate at WinnersAssociate – Cashier, Floor Associate at Winners
Himzet AlicHimzet Alic
Deputy Handling Director at NewrestDeputy Handling Director at Newrest