Susana Wall
Aylmer
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced as a Produce Market Cashier at Peters Produce. Proven ability to enhance customer service and optimize workflow, while effectively managing cash transactions. Recognized for improving store presentation and addressing customer needs, contributing to increased sales and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Produce Market Cashier
Peters Produce
07.2021 - 10.2024
- Processed customer transactions efficiently using cash and debit transactions
- Maintained Product stocked,
- Prepared customer orders,
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Improved efficiency, organized checkout area for optimal workflow.
- Assisted customers with product inquiries and provided exceptional service.
- Organized merchandise displays to enhance store presentation and accessibility.
Cashier
Countryside Farmers Market
07.2020 - 10.2020
- Processed customer transactions efficiently
- Monitored inventory levels at the register, facilitating timely restocking efforts.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Maintained accurate cash drawer, ensuring consistency in financial reporting.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize workflow during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Learned duties for various positions and provided backup at key times.
Production Associate
Formet Industries
05.2000 - 03.2012
- Operated production machinery to ensure smooth workflow and minimal downtime.
- Conducted quality inspections to maintain product standards and reduce defects.
- Collaborated with team members to improve assembly line efficiency and output.
- Trained new associates on safety protocols and operational procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
Quality Assurance Administrative Assistant
Formet Industries
05.2004 - 08.2005
- Coordinated quality assurance activities to ensure compliance with industry standards and regulations.
- Developed and maintained documentation for quality control processes and procedures.
- Assisted in training team members on quality assurance protocols and best practices.
- Conducted audits of production processes to identify areas for improvement and efficiency gains.
Quality Systems Document Control
Formet Industries
01.2003 - 08.2003
- Coordinated office operations to enhance efficiency across departments.
- Managed scheduling and calendar appointments for executives, ensuring optimal time management.
- Developed and maintained filing systems for easy access to documents and records.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
No Degree - Human Resources Certificate
Fanshawe College
St. Thomas, ON06-2009
High School Diploma -
Independent Learning Centre
St. Thomas, ON11-2004
No Degree - Office Essentials Certificate
Fanshawe College
St. Thomas, ON01-2003
Bachelor of Arts - Biblical Studies
Nipawin Bible College
Nipawin04-1992
Skills
- Customer engagement
- Customer assistance
- Dependable and ethical conduct
- Patience and empathy
- Time management skills
- Data entry
Timeline
Produce Market Cashier
Peters Produce
07.2021 - 10.2024
Cashier
Countryside Farmers Market
07.2020 - 10.2020
Quality Assurance Administrative Assistant
Formet Industries
05.2004 - 08.2005
Quality Systems Document Control
Formet Industries
01.2003 - 08.2003
Production Associate
Formet Industries
05.2000 - 03.2012
No Degree - Human Resources Certificate
Fanshawe College
High School Diploma -
Independent Learning Centre
No Degree - Office Essentials Certificate
Fanshawe College
Bachelor of Arts - Biblical Studies
Nipawin Bible College