Susana Perez
Ontario
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria Secret & Co
10.2021 - 05.2023
- Provided great customer service and comfortable shopping experience for our guests
- Great knowledge of the registers and our merchandise
- I was taught by the management and team the importance of the company's standards such as greeting every guest, making sure they feel comfortable to ask for help, making sales by showing the best deal/promotion the company has at the moment
- sales
- shipment
- restocking
- Organizing by color, size and category of merchandise
- completing in buy online and pick up in store orders
- floater
- useful in every department of the store such as, registers, fitting room, shipment, and main sale's floor
- answering phone calls and problem solving
- creative thinking for weekly brand guides
Sales Associate
Bed Bath & Beyond
03.2020 - 09.2021
- Responsible for receiving, breaking down boxes, restocking, completing buy online, pick up in-store services, daily tasks, projects, and demonstrated creativity
- Continuously helped management with important projects to keep up to date standards
- Customer service
- Made sure to order out of stock items for customers in store
- Prepared for a management role
- Frequently moved around in every area of the store, thus making me useful for an every day basis
- fast-paced
- ability to grow
Sales Associate
Burlington Stores
10.2018 - 06.2020
- Chaotic and very fast-paced workplace
- Handled registers, focused on providing great customer service
- Daily tasks included, Go backs, resizing and organizing my assigned department
- Thoroughly cleaning my section and putting all merchandise in it's correct place
- In charge of fitting rooms
- Completing "Moves" that were provided, in other words projects
- Moving/lifting heavy shelves, racks also reorganizing
- Problem-Solving Customer concerns
Education
High School Diploma -
Temple City High School
Temple City, CANot Completed - Psychology
Norco Community College (NCC)
Norco, CANot Completed -
Pasadena Community College (PCC)
Pasadena, CA01.2019
Skills
- Great learner
- Fast learner
- Organized
- Motivated
- Communicative
- Leadership
- Problem-Solving
- Flexible
- Creative
- Punctual
- Reliable
- Teamwork
- Work Ethic
- People skills
- Customer Service
- Time Management
- Goal-Driven
- Friendly and Helpful
Additional Information
I am a Twenty Five year old who is eager to learn and start a long-term career! I love being able to satisfy the needs of my team and provide all my skills to make sure everyone is happy.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Victoria Secret & Co
10.2021 - 05.2023
Sales Associate
Bed Bath & Beyond
03.2020 - 09.2021
Sales Associate
Burlington Stores
10.2018 - 06.2020
High School Diploma -
Temple City High School
Not Completed - Psychology
Norco Community College (NCC)
Not Completed -
Pasadena Community College (PCC)
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