Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susana Macias Gutierrez

Fremont

Summary

Resourceful Warehouse Supervisor with two years of experience overseeing medical warehouse operations. Proficient in recruiting, hiring, training, and scheduling employees to meet production demands effectively. A professional and articulate communicator, recognized for managing operational efficiency while fostering a positive workplace environment through constructive employee feedback and performance evaluations.

Overview

11
11
years of professional experience

Work History

Materials Supervisor

Johnson & Johnson
09.2022 - Current
  • Assigned tasks to team members, ensuring completion within designated time frames to foster accountability and productivity.
  • Led improvement initiatives aimed at enhancing operational efficiencies and increasing revenue, including the development and ongoing updates of Standard Operating Procedures (SOPs) for our department.
  • Conducted inspections of work areas to ensure a safe environment, free from hazards, while maintaining the proper functionality of safety equipment.
  • Supervised a team of helpers, laborers, and material movers, optimizing task completion through effective coordination and resource management.
  • Resolved conflicts among team members and addressed complaints or grievances in a timely and constructive manner, promoting a collaborative work atmosphere.
  • Oversaw day-to-day shipping and receiving operations, managing an average of 70 inbound packages (including Indirect and Direct Materials) and 680 outbound packages (Finished Goods) per month to ensure operational efficiency and accuracy.
  • Directed daily stockroom activities, providing support for engineering requests and fulfilling material requisitions for production to ensure seamless workflow and continuity of operations.
  • Evaluated team performance and provided actionable feedback on areas needing improvement, fostering professional growth and development.
  • Developed a Just-In-Time (JIT) system report that effectively reduced the volume of bulk and aging materials on hand, resulting in a 30% improvement in space optimization within our facility.

Inventory Control Analyst

Johnson & Johnson
03.2021 - 09.2022
  • Gathered and analyzed data to forecast trends, providing recommendations for necessary adjustments to improve inventory management.
  • Collaborated with various departments to maintain controlled inventory levels in accordance with established procedures.
  • Contributed to the development and enhancement of inventory control policies, periodically reviewing Standard Operating Procedures (SOP) to ensure alignment with current and new processes.
  • Conducted monthly inventory audits across three locations, achieving a target accuracy of 99.5%.
  • Developed a new reporting mechanism to track and summarize the frequency of material counts, ensuring that materials are counted a minimum of twice per year to align with Sarbanes-Oxley (SOX) and JJ compliance.
  • Improved the reporting process for quarterly Return to Vendor counts by providing additional insights for Buyers, enhancing material visibility and increasing count returns by 70%.

MATERIALS COORDINATOR

Johnson & Johnson
12.2019 - 03.2021
  • Collaborate with various departments to manage the efficient flow of all materials to designated locations using SAP.
  • Prepare and optimize an effective shipping schedule while evaluating production schedules to determine all required materials, ensuring their availability.
  • Provide comprehensive monthly material metrics, including total inbound and outbound shipments at each location, as well as oversee order kitting processes.
  • Track and report inventory metrics, including Year-to-Date (YTD) and quarterly line and book accuracy for each location.

INVENTORY MANAGER/PROGRAM MANAGER

MedShare International
01.2017 - 12.2019
  • In this position I was responsible for data entry and material handling and during my first year I received more responsibilities due to my can do attitude such as managing one of our many programs in the company which included managing over 100+ different groups and their accounts and providing program feedback to both my senior leadership team and council board
  • I also managed the inventory department for all 3 of our distribution centers in which I created reports such as aging inventory, on-hand inventory levels, inventory value and obsolescence reports
  • Another responsibility I had in this role was to purchase any necessary supplies for our distribution center and managing vendor relationships
  • I have also taken the responsibility in assisting the Shipments Manager where I coordinated international and domestic shipping

MATERIAL HANDLER

Amazon
04.2015 - 10.2016
  • During my time at Amazon my job was to pick and pack all materials coming down the assembly line
  • Using a pallet jack to replenish inventory needed for the day
  • Also training new groups of people on picking and packing

DATA ENTRY CLERK

Stanislaus Foods Products
06.2014 - 08.2014
  • In this position I was responsible for analyzing and tracking any down time for the assembly lines throughout the plant as well as directing maintenance to fix any issues with the machinery
  • All recorded data was put into an excel tracker which was then summarized in a dashboard which was sent over to my manager on a weekly basis

Education

Associate of Arts - Business Fundamentals

University of Phoenix
Tempe, AZ
05-2025

High School Diploma -

WATERFORD HIGH SCHOOL
Waterford, CA
05.2014

Skills

  • Inventory Management
  • Warehouse operations
  • Microsoft Office
  • Project Management
  • Materials planning
  • Shipping coordination
  • Workflow coordination
  • KPI Metrics and Reporting
  • Interpersonal communication
  • Reporting & Analysis
  • Material ordering
  • Familiar with Medical Supplies
  • Teamwork and collaboration
  • Program Management
  • Safety standards
  • Process Improvement
  • Staff management
  • SOP/OPL Creator
  • Adaptability and flexibility
  • Strategic Planning
  • Team leadership
  • Supply inventory management
  • Mentoring and training
  • Logistics
  • Purchasing
  • Audit Management
  • Customer Service
  • Time Management
  • Shipping/Receiving
  • Change Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Materials Supervisor

Johnson & Johnson
09.2022 - Current

Inventory Control Analyst

Johnson & Johnson
03.2021 - 09.2022

MATERIALS COORDINATOR

Johnson & Johnson
12.2019 - 03.2021

INVENTORY MANAGER/PROGRAM MANAGER

MedShare International
01.2017 - 12.2019

MATERIAL HANDLER

Amazon
04.2015 - 10.2016

DATA ENTRY CLERK

Stanislaus Foods Products
06.2014 - 08.2014

Associate of Arts - Business Fundamentals

University of Phoenix

High School Diploma -

WATERFORD HIGH SCHOOL
Susana Macias Gutierrez