Susana Iniguez
Santa Maria
Summary
Bilingual Dedicated professional with 8 years of experience in providing caregiving support. Skilled in communication, problem-solving, team work and adapting to diverse needs. Strong background in record-keeping, medication administration and client relations. Seeking to apply transferable skills in a new role that values organization, teamwork, and people-focused service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ResCare
08.2018 - Current
- Kept Constant communication with client families to update them on their loved ones care.
- Handled inventory on household cleaning supplies, diet plans and clients' personal care items
- Managed trainings, and mentoring to better performance with new hires.
- Documented client progress and behavior changes in logbooks to keep their plans up to date.
- Worked well with team members to ensure personalized care plans for each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Followed meal plans according to specific diets.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
High School Diploma -
Pioneer Valley High School
Santa MariaSkills
- Time management
- Bilingual (Spanish)
- Conflict de-escalation
- Empathy and patience
- First aid certification
- CPR certification
- Documentation and recordkeeping
- Adaptability and flexibility
- Verbal and written communication
- Training new staff
- Medication administration
Accomplishments
- Trained and mentored new staff improving team performance.
- Maintained accurate records and documentations during 8 years of service with no errors.
- Handled sensitive and confidential information with discretion and professionalism According to HIPPA standards.
Certification
- CPR
- First aid certification
- Med certified , Rescare community living, 2018- present
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
ResCare
08.2018 - Current
High School Diploma -
Pioneer Valley High School