Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Susana Iniguez

Santa Maria

Summary

Bilingual Dedicated professional with 8 years of experience in providing caregiving support. Skilled in communication, problem-solving, team work and adapting to diverse needs. Strong background in record-keeping, medication administration and client relations. Seeking to apply transferable skills in a new role that values organization, teamwork, and people-focused service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

ResCare
08.2018 - Current
  • Kept Constant communication with client families to update them on their loved ones care.
  • Handled inventory on household cleaning supplies, diet plans and clients' personal care items
  • Managed trainings, and mentoring to better performance with new hires.
  • Documented client progress and behavior changes in logbooks to keep their plans up to date.
  • Worked well with team members to ensure personalized care plans for each client.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Followed meal plans according to specific diets.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Education

High School Diploma -

Pioneer Valley High School
Santa Maria

Skills

  • Time management
  • Bilingual (Spanish)
  • Conflict de-escalation
  • Empathy and patience
  • First aid certification
  • CPR certification
  • Documentation and recordkeeping
  • Adaptability and flexibility
  • Verbal and written communication
  • Training new staff
  • Medication administration

Accomplishments

  • Trained and mentored new staff improving team performance.
  • Maintained accurate records and documentations during 8 years of service with no errors.
  • Handled sensitive and confidential information with discretion and professionalism According to HIPPA standards.

Certification

  • CPR
  • First aid certification
  • Med certified , Rescare community living, 2018- present

Languages

Spanish
Native or Bilingual

Timeline

Direct Support Professional

ResCare
08.2018 - Current

High School Diploma -

Pioneer Valley High School
Susana Iniguez