Susan Young
Yuba City,CA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
J.Stroup, MD and Dr.Au. Asthma and Allergy
04.2003 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients. Completed check in and check out of patient.
- Executed billing, coding, and insurance verification tasks efficiently.
- Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Education
General Studies
WTEllis
Yuba City, CA06.1971
Skills
My duties ranged from front desk check in and out Medical insurance verification and referrals While employed for Dr Stroup I was able receive special training in Billing and coding My mentor Sondra Ford was instrumental in helping me excel in all aspects of coding and billing I have completed allergy and asthma coding at Meditab in Rocklin and many allergy seminars
- Medical coding
- Electronic health records
- Payment processing
Timeline
Administrative Assistant
J.Stroup, MD and Dr.Au. Asthma and Allergy
04.2003 - 07.2018
General Studies
WTEllis
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