Susan Wu
Summary
Seeking a part-time position to apply my skills and gain hands-on experience while pursuing my degree in marketing. A highly motivated and reliable university student with strong organizational, communication, and problem-solving skills. Eager to contribute to a team, learn new skills, and make a positive impact in a professional environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
United Health Centres
07.2023 - 08.2024
- Providing administrative support to doctors when needed, such as filing, faxing documents.
- Managing patient appointments, including scheduling, rescheduling, and cancellations.
- Serving as a communication liaison and making sure the right information is being relayed to doctors and patients.
Cashier
Coco Fresh Tea and Juice
10.2022 - 02.2023
- Memorized 50 menu items and created beverages for 100+ customers a day
- Assisted training new hires on menu items, company standards, and customer service
- Diffused difficult customer interactions while upholding company standards and policy.
Education
Bachelor of Commerce -
University of Alberta
Edmonton, Alberta05.2027
High school Diploma -
Harry Ainlay High school
Edmonton, Alberta06.2023
Skills
- Teamwork
- Customer Service Skills
- Quick Learner
- Ability to manage and organize information
- Computer Skills
- Payment collection and processing
Volunteer Experience
- Edmonton, Alberta, 08/2024, Greater Edmonton Animal Rescue Society, Shelter Caretaker
- Edmonton, Alberta, 02/2019, Ellerslie Baptist Church, Babysitting
- Edmonton, Alberta, 09/2022, Harry Ainlay High-school, Western Canada Volleyball Tournament
Certification
- Proserve, AGLC Liquor Staff Training
- Coursera, Microsoft Excel
References
- Ms. Guinevere Sun, Store Manager, Coco Fresh Tea and Juice, (780) 860-6352
- Ms. Fox Chen, Clinic Manager, United Health Centres, (780) 340-8201
Timeline
Medical Office Assistant
United Health Centres
07.2023 - 08.2024
Cashier
Coco Fresh Tea and Juice
10.2022 - 02.2023
Bachelor of Commerce -
University of Alberta
High school Diploma -
Harry Ainlay High school
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