Summary
Work History
Education
Skills
Timeline
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Susan Schway

Laguna Niguel

Summary

Sales and customer service professional with over twenty years of experience as a Manufacturers' Representative. Proven track record in identifying customer needs and driving substantial business growth. Expertise in developing strategic sales initiatives and building strong client relationships to improve competitive positioning. Demonstrated ability to work under pressure and adapt to new challenges, enhancing organizational brand effectiveness.

Work History

Owner

The Gallery
Woodland Hills
  • Built strong customer relationships through exceptional service and positive interactions.
  • Managed inventory efficiently to ensure optimal stock levels.
  • Designed appealing displays to boost product visibility and sales.
  • Analyzed cash flows and implemented effective budgeting strategies for financial stability.
  • Kept abreast of latest fashion trends to maintain competitive edge.
  • Developed innovative marketing strategies to increase customer engagement.

Manufacturers Representative

Wholesale Brassieres
Los Angeles
  • Planned and implemented sales and marketing strategies to rejuvenate underperforming territory.
  • Conducted in-store and 'Fit' seminars, driving engagement and boosting sales performance.
  • Emphasized advantages of selling 'Plus Size' products, enhancing customer understanding.
  • Achieved 40% sales increase within first year through targeted initiatives.
  • Successfully expanded account base by cultivating new customer relationships.

Manufacturers Reprenentative

Wholesale Lingerie
Los Angeles
  • As a Manufacturers Representative for California, Nevada and Arizona I increased sales volumes and expanded distribution. Grew sales throughout the U.S., as well as Asia, Europe, South America and the Middle East.
  • Expanded sales volume from one major account and a few specialty stores to over 500 active accounts including major department stores and catalog houses.

Education

Interior/Architectural Design

University of California, Los Angeles
Los Angeles, CA

Clinical Psychology

Los Angeles Valley College
Van Nuys, CA

Skills

  • Customer Solution Selling - Sales Growth Strategies - Account Base Management -
  • Marketing - New Product Creation - In-Store Seminars - Retail Alliances -
  • Business development - Training, Supervising, and Retail Partnerships -

Timeline

Owner

The Gallery

Manufacturers Representative

Wholesale Brassieres

Manufacturers Reprenentative

Wholesale Lingerie

Interior/Architectural Design

University of California, Los Angeles

Clinical Psychology

Los Angeles Valley College

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Susan Schway