Mosorire Susan Samuel
Regina
Summary
Dynamic Sales Associate with proven expertise at Access Communication Cooperative, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business through effective problem-solving and teamwork. Adept at managing cash transactions accurately while maintaining a calm demeanor in high-pressure situations. Reliable and punctual, committed to delivering exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Access Communication Cooperative
04.2025 - 01.2027
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Pre Medicine
University of Regina
Regina, SK08-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Problem-solving
- Reliable and punctual
Accomplishments
- Project Development - Collaborated with team of [team] in the development of [project].
- Exceeded monthly quota [number] times.
- Increased productivity [number]% by implementing several process improvements.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
Languages
English
Full Professional
Timeline
Sales Associate
Access Communication Cooperative
04.2025 - 01.2027
Bachelor of Science - Pre Medicine
University of Regina
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