Susanna Ruzic
Vancouver,BC
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in friendly customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Attendant
BC Ferries
04.2023 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Participated in ongoing training sessions to become marine safety certified
Bookstore Clerk
People's Coop Bookstore
11.2020 - Current
- Delivered highest level of customer service by greeting, communicating and assisting customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Concession Attendant
Canucks Entertainment
11.2019 - Current
- Processed customer payments
- Assisted with stocking and clean up duties
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
Usher Volunteer
Vancity Theatre
02.2019 - Current
- Greeted and collected tickets of patrons at events.
- Assisted patrons with seating by giving directions and lighting paths.
Education
Bachelor of Arts - Education
UBC
Vancouver, BC04.1992
Skills
- Problem Solving
- Customer Service
Certification
Serving it Right
Timeline
Customer Service Attendant
BC Ferries
04.2023 - Current
Bookstore Clerk
People's Coop Bookstore
11.2020 - Current
Concession Attendant
Canucks Entertainment
11.2019 - Current
Usher Volunteer
Vancity Theatre
02.2019 - Current
Bachelor of Arts - Education
UBC
Serving it Right
Similar Profiles
Yamin AhmedYamin Ahmed
Customer Service Attendant at BC FerriesCustomer Service Attendant at BC Ferries
Volodymyr KovalchukVolodymyr Kovalchuk
Chief Engineer at BC FerriesChief Engineer at BC Ferries
NAGA VASU TALASALANAGA VASU TALASALA
Relief Terminal Supervisor/Terminal Attendant at BC ferriesRelief Terminal Supervisor/Terminal Attendant at BC ferries