Susan Robinson
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced as a Cashier at 2MainWest Variety Store. Proven ability to enhance customer satisfaction through exceptional service and effective product recommendations. Skilled in inventory management and maintaining accuracy in transactions, consistently contributing to a positive shopping experience.
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
15
15
years of professional experience
Work History
Cashier/Gas Station Attendant
2MainWest Variety Store
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Maintained inventory of all saleable items.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Packer
PepsiCo
02.2010 - 09.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
- Trained new packers on proper packing methods, significantly reducing errors and damages.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
- Re-packaged damaged or incorrectly packaged items.
- Adjusted machine settings to accommodate different items and packaging materials.
Education
High School Diploma -
NFCVI
Niagara Falls, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Affiliations
- Fisherville lions
Timeline
Cashier/Gas Station Attendant
2MainWest Variety Store
09.2023 - Current
Packer
PepsiCo
02.2010 - 09.2024
High School Diploma -
NFCVI
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