Susan Prince
Hamilton,ON
Summary
To seek and maintain full/part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Proven problem-solver and compassionate caregiver, adept in time management and efficient cleaning methods. At A Clean Sweep, I elevated customer satisfaction, leveraging multitasking and organizational skills to exceed service expectations.
Overview
16
16
years of professional experience
Work History
Owner/Operator
A Clean Sweep
02.2008 - 06.2018
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
Call Center Representative
Pizza Pizza
09.2007 - 12.2008
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Cleaner
Maid Of All Work
07.2002 - 05.2007
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Business Administration
Liaison College
Toronto, ONHigh School Diploma -
Sir John A. Macdonald Secondary School
Hamilton, ONSkills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Elderly Care
- Dependable and Responsible
- Multitasking and Organization
- Housekeeping
- Flexible schedule and availability
- Dementia Care
- Alzheimer's Care
- Supportive Companionship
Timeline
Owner/Operator
A Clean Sweep
02.2008 - 06.2018
Call Center Representative
Pizza Pizza
09.2007 - 12.2008
Cleaner
Maid Of All Work
07.2002 - 05.2007
Business Administration
Liaison College
High School Diploma -
Sir John A. Macdonald Secondary School
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